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forgot my password

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forgot my password

Post by ghassen1993 on August 7th 2012, 4:16 am

i have forgot my forum password and i did not find where i can restore it i have the registred email
help me please im trying to get my site back fro years know because my original email got hacked and i
get it back by using my security question ( thank god i remembered after years ) pleaseeeee help :wouhou:

i tried to log in to my forum then i typed i forgot my password i typed username admin and my email but they said my username is rong how can i restored tooo


Last edited by ghassen1993 on August 7th 2012, 5:55 am; edited 4 times in total (Reason for editing : i have posted a rong information)

ghassen1993
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Re: forgot my password

Post by SLGray on August 7th 2012, 6:07 am

Please don't use bold or color. Please keep to the default text. This is reserved for the staff for moderation.

http://help.forumotion.com/t93821-lost-founder-s-password


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: forgot my password

Post by ghassen1993 on August 7th 2012, 6:39 am

slg wrote:
Please don't use bold or color. Please keep to the default text. This is reserved for the staff for moderation.

http://help.forumotion.com/t93821-lost-founder-s-password
when i log in and type my user name and email it says The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security

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Re: forgot my password

Post by SLGray on August 7th 2012, 6:41 am

Please read what is in the link I posted.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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http://ztwds.forumotion.com/

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