about 666forum and my forum

I have a few questions to ask:
1. Is this forum same as the following?
http://help.cool5site.biz/forum
2. If this forum is the same as the above one, can anybody help me answer my question or helo solve my problem about my forum registered from 666forum?
It's been a long time that there's nobody in the 666forum to answer and help solve their clients' prolbem. And you cannot even post a question on their forum for help.
I just wonder what happened with 666forum and who can help me?

Best,
junsei99

Hello,

The Chinese support forum is closed for the moment.

You can ask your questions here, we'll be glad to help you.

Thank you !

Thank you for your answer.
The problem I've been encountering for months is that all icons above the dialog box of my forum are gone that posters including me cannot edit the messages by clicking the icons at all.
My forum: http://loveyutaka.niceboard.org/

Hello, is anybody here reading my post? Leeloo?

Hello

I guess you should open a new topic in the Design and Appearance Help Section to ask your question so that other members can identify easily your issue.

And as this topic is solved, I'll now lock it.

Thanks !