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User registrations

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Solved User registrations

Post by Lil Miss Sunshine on September 15th 2012, 9:15 am

As my forum is newly born there should be no problem with users registering with any name they chose. However quite a few are getting the username already exists message. Help!

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Solved Re: User registrations

Post by DarkGlow on September 15th 2012, 10:17 am

Hello,

Maybe re-synchronizing your forum helps with this, sorry, but that's the only option I've got in mind. Wink
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Solved Re: User registrations

Post by Jophy on September 15th 2012, 10:49 am

Hi,

Kindly please check the following settings, it might be the one causing the problem:
Admin Panel > General > Security
Unauthorize subscriptions made with the most commonly used spam usernames. : No > Save
(This will serve as an open gateway for spam names)

Or check for inactive users:
Admin Panel > Users & Groups > Inactive users
Activate users from there and see if there are accounts not yet activated.
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Solved Re: User registrations

Post by Lil Miss Sunshine on September 15th 2012, 10:33 pm

Many thanks will let you know if the security option works Very Happy

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Solved Re: User registrations

Post by myforum on September 16th 2012, 11:01 pm

@Jophy wrote:Hi,

Kindly please check the following settings, it might be the one causing the problem:
Admin Panel > General > Security
Unauthorize subscriptions made with the most commonly used spam usernames. : No > Save
(This will serve as an open gateway for spam names)

Or check for inactive users:
Admin Panel > Users & Groups > Inactive users
Activate users from there and see if there are accounts not yet activated.

Yep I had the same issue. once you do the first step he mentioned it will be okay.
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Solved Re: User registrations

Post by Sanket on September 17th 2012, 6:10 pm

Did it work?
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Solved Re: User registrations

Post by Lil Miss Sunshine on September 23rd 2012, 1:44 pm

Well it seems to work alright at the minute Wink Thanks

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Solved Re: User registrations

Post by Sanket on September 25th 2012, 4:56 am

Topic Solved & Locked
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