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Link in new member email notification says user doesn't exist!

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Link in new member email notification says user doesn't exist! Empty Link in new member email notification says user doesn't exist!

Post by Stringtheorist September 21st 2012, 10:59 am

When I click on the link in my email notification of a new user signup it always takes me to a page that says the user doesn't exist. Yet I can always find all my users in the forum members list and the admin panel. Can anyone help me correct this notification problem?
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Sanket September 21st 2012, 7:40 pm

What exactly is the url that you get? Is it for activation or what?
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist September 21st 2012, 7:41 pm

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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Sanket September 21st 2012, 8:06 pm

Is the user activation set to admin or user activates himself?
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist September 21st 2012, 8:12 pm

Sanket wrote:Is the user activation set to admin or user activates himself?
User activates himself.
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Sanket September 21st 2012, 8:14 pm

Okay, so is it causing any problem?
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist September 21st 2012, 8:19 pm

Sanket wrote:Okay, so is it causing any problem?
If the notification system is sending me a link to a new user profile I expect to be able to see it when I follow the link.
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Sanket September 21st 2012, 8:20 pm

Are you logged in on the forum when you click on that link?
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist September 21st 2012, 8:23 pm

Sanket wrote:Are you logged in on the forum when you click on that link?
I'm not sure but I assume so.
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Sanket September 21st 2012, 8:27 pm

Keep yourself logged in & then check by clicking the link in the email.
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist September 21st 2012, 8:32 pm

OK, I did this and I still get the error message.
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Post by Sanket September 21st 2012, 8:38 pm

I have forwarded the problem to Leeloo.
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist September 21st 2012, 8:43 pm

Thanks.
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Shadow September 24th 2012, 10:55 am

Hello,

The link doesn't work when the user is activated.
So, if the user activate himself his account before you click on the link, you can't be redirected to his profile.

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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Stringtheorist September 24th 2012, 10:57 am

OK, so if I make it Admin activated, this shouldn't happen?


Last edited by Stringtheorist on September 24th 2012, 11:21 am; edited 1 time in total
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Shadow September 24th 2012, 11:08 am

Exactly Smile

But if you do this, the users won't be able to activate their account themselves anymore.
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Rii SouL September 25th 2012, 11:13 pm

Hello Hello

I have a similar problem, but I have it as admin activation.

This is what I get when I click on link to activate a new member registration:
https://i.servimg.com/u/f38/17/78/08/77/msg_fr10.png

But I got to my members list and this is what I see:
https://i.servimg.com/u/f38/17/78/08/77/msg_fr10.jpg

I don't understand what I am doing wrong, I was able to activate the other Admin for my forum with no problem.

I've checked my settings but I have everything the same, could anyone help with this issue please? Sad
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Sanket September 27th 2012, 6:38 am

Rii Soul, maybe the other admin activated that user even before you did.
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Link in new member email notification says user doesn't exist! Empty Re: Link in new member email notification says user doesn't exist!

Post by Rii SouL September 27th 2012, 8:00 am

Sanket wrote:Rii Soul, maybe the other admin activated that user even before you did.

Could be, I haven't been able to speak to him yet so not sure.

Thank you for your time Smile
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