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IE users having trouble accessing forum

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IE users having trouble accessing forum

Post by nucky on October 11th 2012, 7:27 am

A couple users who have been using Internet Explorer have been having trouble accessing my forum. The message they are getting is "Internet Explorer cannot display the webpage."

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Re: IE users having trouble accessing forum

Post by Sanket on October 11th 2012, 8:29 am

Ask them to check their internet connection.

Clear the cookies & cache.

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Re: IE users having trouble accessing forum

Post by avatar 197 on October 11th 2012, 12:34 pm

@nucky wrote:A couple users who have been using Internet Explorer have been having trouble accessing my forum. The message they are getting is "Internet Explorer cannot display the webpage."

I think you should switch to another browser to use as is Firefox such: D

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Re: IE users having trouble accessing forum

Post by runawayhorses on October 11th 2012, 3:23 pm

@avatar 197 wrote:I think you should switch to another browser to use as is Firefox such: D
That does not help answer there initial query as to having trouble accessing the forum using Internet Explorer. Using another browser does not fix Internet Explorer or find out why this is happening. Please refrain from nonconstructive observations in the support sections.

In addition to what Sanket said, I would suggest asking your members to click the explanation (details) link to the message they are getting and then post the results here so people can evaluate it.

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Re: IE users having trouble accessing forum

Post by runawayhorses on October 12th 2012, 1:23 am

I wasn't moderating just making a suggestion, but yes sir!

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