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Facebook news share problem

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Pro Admin Facebook news share problem

Post by tribinasrb on October 16th 2012, 6:41 pm

I have some problems with sharing the news from portal on my Facebook fan page. When i try to post topic link on Facebook, the thumbnail and tittle of the topic won't appear on my Facebook fan page, just link appears. Everything was normal before, but in last few days it messed up without reason.


Everything was normal before, like this.


But now when i try to share a link it looks in this way. Thumbnail and tittle won't appear.

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Pro Admin Re: Facebook news share problem

Post by SLGray on October 16th 2012, 7:04 pm

Have you tried contacting Facebook about this issue that is occurring on Facebook?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: Facebook news share problem

Post by tribinasrb on October 16th 2012, 7:12 pm

slg wrote:Have you tried contacting Facebook about this issue that is occurring on Facebook?
No, i don't think the problem is on Facebook. Because i tried to share some older topics and everything works great (thumbnail and tittle are appearing). I have a problem with the last two topics that i have created. And each new topic i create, and try to share it on Facebook, thumbnail and tittle do not appear. It's pretty annoying.

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Pro Admin Re: Facebook news share problem

Post by lilypad on October 19th 2012, 11:55 pm

@tribinasrb wrote:I have some problems with sharing the news from portal on my Facebook fan page. When i try to post topic link on Facebook, the thumbnail and tittle of the topic won't appear on my Facebook fan page, just link appears. Everything was normal before, but in last few days it messed up without reason.


Everything was normal before, like this.


But now when i try to share a link it looks in this way. Thumbnail and tittle won't appear.

I have been having this same issue for two weeks now. Facebook says its not them, that its the web service provider. I doubt that though because my admin on facebook is having the same issues.

Someone please help as I am losing holiday money and fans.

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Pro Admin Re: Facebook news share problem

Post by Jophy on October 20th 2012, 12:14 am

Hello,

I'll report the issue to the pro administrator, however please be patient since its weekend. Thank you Smile

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Pro Admin Re: Facebook news share problem

Post by lilypad on October 20th 2012, 2:04 am

@Jophy wrote:Hello,

I'll report the issue to the pro administrator, however please be patient since its weekend. Thank you Smile

Thank you, I will be patient. Hello

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Pro Admin Re: Facebook news share problem

Post by lilypad on October 22nd 2012, 8:03 pm

This is where my issue is, as I pinned it onto for viewing:

https://www.facebook.com/pages/Real-Free-Stuff-For-All/142419462465

Here is website: http://www.realfreestuffforall.com

Sincerely

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Pro Admin Re: Facebook news share problem

Post by eX.Drunk on October 22nd 2012, 10:53 pm

it happened with me as well but what i noticed was that when you post the link it takes time to upload the image of the site. if you immediately post the link and press enter. you will only see the link and not the picture along with it :/

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Pro Admin Re: Facebook news share problem

Post by lilypad on October 23rd 2012, 1:16 pm

I waited to click post as long as I could and got no where. Still double links.

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Pro Admin Re: Facebook news share problem

Post by Leviosa on October 23rd 2012, 3:01 pm

Hello,

The same issue was reported from a spanish user.
The problem comes from Facebook, there's nothing we can do on our side.

Also, please clear your cache and cookies and check if you still have the issue, as it can be a temporary glitch.


No help without your forum url
No support via private message



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Pro Admin Re: Facebook news share problem

Post by lilypad on October 23rd 2012, 8:07 pm

Very strange as facebook says its not from them. My partner clear across the USA from me was having the same issue. Some of them we just cannot post. I have cleared cookies, ran scans, reboot my mac and more. Very odd.

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