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Forum Login is not working

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In progress Forum Login is not working

Post by emanger on November 8th 2012, 8:15 pm

Hello,

http://www.dcaspanish.net is not working.

I've checked with at least 5 users, and the log in system is delivering incorrect password responses every time.

I think something's wrong with the forum.

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In progress Re: Forum Login is not working

Post by Nera. on November 9th 2012, 6:00 am

Administrators have forbidden any new members.

You should unlock ( http://help.forumotion.com/t35100-how-to-unlock-your-forum ) your forum so we can actually try to register. Thanks. (:


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In progress Re: Forum Login is not working

Post by emanger on November 11th 2012, 4:38 am

As my forum is a private network, no one can register.

If you register it wont be able to replicate the issue anyways, as all of the currently registered users receive the error only.

Can a higher rank fill in on this?

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In progress Re: Forum Login is not working

Post by Jophy on November 11th 2012, 6:06 am

Hello,

Did you try:
Admin Panel > General > Configuration:
Forum in construction: Set it to No
Forum on holiday: Set it to No
> Save
As stated in the tutorial provided above?

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In progress Re: Forum Login is not working

Post by emanger on November 13th 2012, 2:44 pm

Those have always been off, and the log in system recently messed up.

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In progress Re: Forum Login is not working

Post by Sanket on November 13th 2012, 2:49 pm

Change the password for these 5 users in the admin panel & ask them if they still face the problem with those new passwords.

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In progress Re: Forum Login is not working

Post by kirk on November 13th 2012, 7:34 pm

@Sanket wrote:Change the password for these 5 users in the admin panel & ask them if they still face the problem with those new passwords.

Nice idea sanket.

But may be just do one member first then give the others a new pass when you know it is working.
Just be sure to tell them they can then change the pass to whatever they want when they log in.

Seems odd it would only be happen to a few and not everyone,

Either way let us know how you make out with it.




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In progress Re: Forum Login is not working

Post by emanger on November 16th 2012, 9:05 pm

Hi,

As the forum is for a classroom at my school, it would seem a little off to interrupt class to check and see if their usernames and passwords work.

As our teacher uses their profiles to collect grades (as they blog on it) - I cannot nor do I have the right to issue a new password on their account.


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In progress Re: Forum Login is not working

Post by SLGray on November 16th 2012, 9:40 pm

The administrators or the founder of the forum can change the passwords for members.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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