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Mobile access redirecting - win a free iPad

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In progress Mobile access redirecting - win a free iPad

Post by cookiemonster395 on November 8th 2012, 9:41 pm

Some of our members are experiences difficulties accessing the forum from their iPhones due to constantly being redirected to a page to win a free iPad.

I've tried it myself and found the same problem also.

Any ideas how this can be stopped? Access from computers are fine.


Last edited by cookiemonster395 on November 9th 2012, 3:01 pm; edited 1 time in total

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In progress Re: Mobile access redirecting - win a free iPad

Post by Jophy on November 9th 2012, 1:58 pm

Hello,

Haven't heard issues about this, Can you provide a link to your forum and the link to where they are being redirected?

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In progress Re: Mobile access redirecting - win a free iPad

Post by Leviosa on November 9th 2012, 2:05 pm

Hello,

Some other communities have faced this issue while connecting through a mobile.
As Jophy said, we need the link to the advertising if possible or a screenshot. Wink


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In progress Re: Mobile access redirecting - win a free iPad

Post by cookiemonster395 on November 9th 2012, 2:09 pm


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In progress Re: Mobile access redirecting - win a free iPad

Post by Leviosa on November 9th 2012, 2:20 pm

Please change the title of your topic, that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.

I can't reproduce the problem on my side :/
Is this possible to have a screenshot also ?

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In progress Re: Mobile access redirecting - win a free iPad

Post by cookiemonster395 on November 9th 2012, 2:57 pm





I edited out the location on the 2nd screen shot for security reasons

The second is a pop up that you have to click or you can't leave the page.

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In progress Re: Mobile access redirecting - win a free iPad

Post by Leviosa on November 9th 2012, 3:36 pm

Thanks a lot Wink


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In progress Re: Mobile access redirecting - win a free iPad

Post by Kaizer Lee on November 9th 2012, 4:27 pm

Disable the pop up. And do you have a log in pop up? Mind making it small to make it easier, also, you can always close the thing fast.

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In progress Re: Mobile access redirecting - win a free iPad

Post by Leviosa on November 9th 2012, 4:41 pm

Hello,

Our ads provider seems to be responsible of this redirection (I guess it can be due to the keywords of the forum).

We have contacted them and we're still waiting for their answer.
We should have a solution next week.

Thank you very much for your patience Very Happy

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In progress Re: Mobile access redirecting - win a free iPad

Post by cookiemonster395 on November 9th 2012, 6:02 pm

I appreciate the time you're taking to resolve the issue Leeloo.

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