User - suspicious activity message
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User - suspicious activity message
Hello, hope someone can shed some light on this
One of my users tried to log on via their laptop and got a message to say their account was blocked due to suspicious activity - it sent her to another page and asked to enter some code, which it said was wrong and still wouldn't let her in
She logged in fine on her phone
I suggested she may have a virus on the laptop as I have never heard of this before and there is nothing on the administration panel against her account to suggest anything going on
I have asked for screen prints and details which she will get later...but in the meantime does anyone know if this is a forumotion thing or does it sound like a virus?
Many Thanks
Lisa
One of my users tried to log on via their laptop and got a message to say their account was blocked due to suspicious activity - it sent her to another page and asked to enter some code, which it said was wrong and still wouldn't let her in
She logged in fine on her phone
I suggested she may have a virus on the laptop as I have never heard of this before and there is nothing on the administration panel against her account to suggest anything going on
I have asked for screen prints and details which she will get later...but in the meantime does anyone know if this is a forumotion thing or does it sound like a virus?
Many Thanks
Lisa
Re: User - suspicious activity message
Its a forumotion thing. Ask her to fill in the details & she should be able to login normally.
Sanket- ForumGuru
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