New member cant join the forum
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New member cant join the forum
Hi I am not sure where to put this, if I have popped it in the wrong place I do apologise in advance.
The problem is I am head admin at this forum here
http://simtech.forumotion.co.uk/forum
And I just received an email from someone wishing to join our site but they get a message saying there is an error and the email is invalid.
I have never heard of their email provider and was wondering if maybe the problem is with swbell.net or could it be something else?
The problem is I am head admin at this forum here
http://simtech.forumotion.co.uk/forum
And I just received an email from someone wishing to join our site but they get a message saying there is an error and the email is invalid.
I have never heard of their email provider and was wondering if maybe the problem is with swbell.net or could it be something else?
Re: New member cant join the forum
Hello,
Can you see this thread if it relates to your problem?:
https://help.forumotion.com/t106305-registration-email-error-sorry-but-this-e-mail-address-is-invalid
You need to send a PM to our pro admin(Leeloo) about the issue and the e-mail concerned.
Can you see this thread if it relates to your problem?:
https://help.forumotion.com/t106305-registration-email-error-sorry-but-this-e-mail-address-is-invalid
You need to send a PM to our pro admin(Leeloo) about the issue and the e-mail concerned.
Jophy- ForumGuru
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Re: New member cant join the forum
Panel Admin > Admin User & Admin Group > Users options > Allow new members : Yes
Guest- Guest
Re: New member cant join the forum
Be sure they are using a real email, invalid will come up if someone is trying to use a fake email/one that dose not exist.
Other then that you can always register a account with any email and the user name they wish to have, Then you can change the email to what they want and send them a temp pass to log in with.
Once they log in they can Chang the pass to what ever they want
Other then that you can always register a account with any email and the user name they wish to have, Then you can change the email to what they want and send them a temp pass to log in with.
Once they log in they can Chang the pass to what ever they want
kirk- Forumaster
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