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New member cant join the forum

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In progress New member cant join the forum

Post by isims on November 29th 2012, 11:24 pm

Hi I am not sure where to put this, if I have popped it in the wrong place I do apologise in advance.

The problem is I am head admin at this forum here
http://simtech.forumotion.co.uk/forum

And I just received an email from someone wishing to join our site but they get a message saying there is an error and the email is invalid.
I have never heard of their email provider and was wondering if maybe the problem is with swbell.net or could it be something else?

blackeye
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isims
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http://simtech.forumotion.co.uk/

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In progress Re: New member cant join the forum

Post by Jophy on November 30th 2012, 12:14 am

Hello,

Can you see this thread if it relates to your problem?:
http://help.forumotion.com/t106305-registration-email-error-sorry-but-this-e-mail-address-is-invalid

You need to send a PM to our pro admin(Leeloo) about the issue and the e-mail concerned. Wink
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In progress Re: New member cant join the forum

Post by lecet98 on December 10th 2012, 12:22 pm

Panel Admin > Admin User & Admin Group > Users options > Allow new members : Yes Very Happy

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In progress Re: New member cant join the forum

Post by kirk on December 11th 2012, 7:25 pm

Be sure they are using a real email, invalid will come up if someone is trying to use a fake email/one that dose not exist.

Other then that you can always register a account with any email and the user name they wish to have, Then you can change the email to what they want and send them a temp pass to log in with.

Once they log in they can Chang the pass to what ever they want Very good
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