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Founder's email address

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In progress Founder's email address

Post by Divoted on Wed 5 Dec - 17:23

Not sure if this is the right place to post this.

The founder of our forum hasn't been online since 2009 and the email address used to create the forum doesn't exist anymore. The founder does have an active admin account on the forum.

Is it possible to change the email address for the founder account?

Divoted


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In progress Re: Founder's email address

Post by SLGray on Wed 5 Dec - 22:45

The founder can log into the Utilities and change his/hers email address - http://www.forumotion.com/en/utils/ . On the forum he/she should be able to change it in the administration panel.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Founder's email address

Post by Divoted on Thu 6 Dec - 9:16

The admin tried to log into the site but she couldn't remember the password. She asked for a new password by email but when she tried to access her email to get the new password, she was told that the email address didn't exist anymore.

So she can't get into the forum to change anything because she doesn't have the new password.


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In progress Re: Founder's email address

Post by Sanket on Thu 6 Dec - 10:56

Check the link for forgotten passwords in my signature.

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In progress Re: Founder's email address

Post by Divoted on Thu 6 Dec - 11:14

I've tried to send a PM to you but I get a message saying that I have to wait 7 days to send links in a PM.

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In progress Re: Founder's email address

Post by Sanket on Thu 6 Dec - 11:16

Send the link without the http:
Just add it in this format with spaces. For this forum.
help forumotion com

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In progress Re: Founder's email address

Post by Starstruck on Fri 7 Dec - 13:05

Hello,

I am the founder and Creator of the site listed above and I am the one who can't get into my Admin Controls and Tools and I spend most of my time posting and working the site as *Starstruck* and not signed in with admin.

I have tried to remember the password but couldn't and when I requested a new Password it was sent to the email listed in the profile that is when we found out that it was not a valid email anymore.

I was told by my admin above Divoted someone wanted to talk to me..

Thanks,

Laura

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In progress Re: Founder's email address

Post by Sanket on Fri 7 Dec - 13:09

Laura, did Divoted tell you that the creation email is changed now?? The password was sent to that email address? Please PM me if you need any clarification.


You need one more post to be able to send PM's.

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In progress Re: Founder's email address

Post by Starstruck on Fri 7 Dec - 14:13

Yes she did tell me but when she went to the new email addy the New stuff from you never arrived it looks like it went to the old one..

Thanks,

Laura

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In progress Re: Founder's email address

Post by Sanket on Fri 7 Dec - 14:14

Did she check the spam box?

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In progress Re: Founder's email address

Post by Starstruck on Fri 7 Dec - 14:18

Yes she did and nothing, she search everywhere..


Thanks,
Laura

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In progress Re: Founder's email address

Post by Sanket on Fri 7 Dec - 14:19

I have sent it again, please ask her to check.

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In progress Re: Founder's email address

Post by Starstruck on Fri 7 Dec - 14:26

I just checked again and no email and no spam either.. Nothing at all in the new email..


Thanks

Laura

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In progress Re: Founder's email address

Post by Sanket on Fri 7 Dec - 14:30

I have forwarded the problem to Leeloo, she might send a manual password to you. You need to wait until tomorrow, as I think she is gone from the office now.

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In progress Re: Founder's email address

Post by Starstruck on Fri 7 Dec - 14:50

That would be great thank you so very much ..


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In progress Re: Founder's email address

Post by Sanket on Sun 9 Dec - 0:03

I meant monday, since she doesn't work weekends.

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In progress Re: Founder's email address

Post by Starstruck on Tue 11 Dec - 21:09

Still Waiting for LeeLoo and getting this settled before the anniversary of our site in 2 days ..


Someone please HELP!!


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In progress Re: Founder's email address

Post by Sanket on Tue 11 Dec - 23:30

I have again reminded her. Sorry for the delay.
Edit: She sent a password now. Please confirm.

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