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No PM facility for one member

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No PM facility for one member

Post by ICriss on December 17th 2012, 11:07 am

http://atozchat.forumactif.com/

I have a Member who has not got the facility button for sending PM nor the Pop up to notify her she has a message...

Everything has been checked, and all avenues are open for her to send and receive pm's, but she is missing the Button...and can I stress, that she is the only Member missing the Button or the facility....for everyone else it's working fine, and each member has a PM Button save this one Member....
Please can someone look into it, it is getting very frustrating...
Thanks
Criss...

ICriss
Forumember

Posts : 45
Reputation : 1
Language : English

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Re: No PM facility for one member

Post by Shek on December 17th 2012, 11:42 am

Hello! Very Happy

Even with activation on the control panel in the user profile, you must ask the member if he check the option to "Allow receive private messages coming from members" in "Yes" in profile panel. Wink
Now, I needed to know if this happens to you. That is, you can see the icon of the user PM him? What the fuck ?!? If it appears, tell it to change the browser and try to clear your cookies. Enjoy and give me the number of his user ID in your forum.

Regards,

Shek
Active Poster

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Re: No PM facility for one member

Post by ICriss on December 17th 2012, 1:25 pm

Very Happy Hi I've rechecked, and everything that should be set to Yes is...the Member name ~ is Forever Sunshine... I have sent her PM's up until yesterday, but no luck...

thanks, she will be pleased to get it fixed...

Criss

ICriss
Forumember

Posts : 45
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Language : English

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Re: No PM facility for one member

Post by ICriss on December 20th 2012, 4:05 am

Hi,
I can see no-one seems to have any idea why one Member has no PM facility on my board....Yesterday she attempted to send me a PM, from my Profile contact, and the Icon appeared next to the Logout, on hers, where it should be, but by the time she went back to the Home-page the Icon had disappeared again...This is obviously a malfunction somewhere.....and need looking into...

Thanks..

ICriss
Forumember

Posts : 45
Reputation : 1
Language : English

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Re: No PM facility for one member

Post by Sanket on December 20th 2012, 5:20 am

Did you login into her account & check her claims?

Sanket
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