Unable to access utilities
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Unable to access utilities
IDK why, but I can't access the forum utilities. I've tried every password I've ever used and it still keeps saying incorrect login or password.
Brianman23- Forumember
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Language : English
Re: Unable to access utilities
You have to use the email address and password you used to create the forum. If you changed the email address or password on the forum, it does not change them on the utilities.
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Re: Unable to access utilities
slg wrote:You have to use the email address and password you used to create the forum. If you changed the email address or password on the forum, it does not change them on the utilities.
I have tried that password and it still says it
Brianman23- Forumember
- Posts : 64
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Language : English
Re: Unable to access utilities
Please read this - https://help.forumotion.com/t93821-lost-founder-s-password, especially the part that says, "I can log into my forum, but my password doesn't work for the founder tools."
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Unable to access utilities
It worked, I was able to access the utilities and do what I needed done, but I am apparently going to need a new password again as I am now unable to log back in to the utilities
Brianman23- Forumember
- Posts : 64
Reputation : 1
Language : English
Re: Unable to access utilities
Hello
We can't reproduce this issue on our side... But that's a really weird problem.
I'll try to look into it.
Are you able to log in now or do you need a new password ?
We can't reproduce this issue on our side... But that's a really weird problem.
I'll try to look into it.
Are you able to log in now or do you need a new password ?
Shadow- Manager
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Language : French, English
Re: Unable to access utilities
Leeloo wrote:Hello
We can't reproduce this issue on our side... But that's a really weird problem.
I'll try to look into it.
Are you able to log in now or do you need a new password ?
I can log in to my forum just fine, but the utilities I need a new password to access. Every time I get on the utilities and try to change the password to access the utilities I am unable to get on the utilities with either the password I try to change it to, the password given to me, or even the password I use to get on the forum.
I don't need to access the utilities for anything right now but in the future I probably will.
Brianman23- Forumember
- Posts : 64
Reputation : 1
Language : English
Re: Unable to access utilities
Hello,
I can synchronize the password to your founder's account with the one for the utilities if you remind me your forum's URL.
I can synchronize the password to your founder's account with the one for the utilities if you remind me your forum's URL.
Shadow- Manager
- Posts : 16217
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Language : French, English
Re: Unable to access utilities
Leeloo wrote:Hello,
I can synchronize the password to your founder's account with the one for the utilities if you remind me your forum's URL.
Does that mean that the password I use to get on my account on my forum will stay the same and the password to get on the utilities will be the same?
My forum URL is www.our4tnz.com
Brianman23- Forumember
- Posts : 64
Reputation : 1
Language : English
Re: Unable to access utilities
Rideem3 wrote:Yes, the password that's on the forum will be the same as the one on the utilities.
but which will switch? Will the password used to get on the utilities become the password to get on the forum or will the password I use to get on the forum become the password for the utilities?
Brianman23- Forumember
- Posts : 64
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Language : English
Re: Unable to access utilities
The password to get on the forum will become the password for the utilities also.
Shadow- Manager
- Posts : 16217
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Language : French, English
Re: Unable to access utilities
Leeloo wrote:The password to get on the forum will become the password for the utilities also.
If you do that I will still probably have the same problem.
Brianman23- Forumember
- Posts : 64
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Language : English
Re: Unable to access utilities
You won't the new password will work for the forum as well as the utilities page.
Sanket- ForumGuru
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Location : Mumbai
Re: Unable to access utilities
Sanket wrote:You won't the new password will work for the forum as well as the utilities page.
Until I try to change it for the utilities page and I can't log in to the utilities at all.
Brianman23- Forumember
- Posts : 64
Reputation : 1
Language : English
Re: Unable to access utilities
I don't understand you.
Sanket- ForumGuru
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Location : Mumbai
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