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Birthday management message never shows.

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Solved Birthday management message never shows.

Post by The Lone Ranger on December 26th 2012, 11:12 am

I have always had Birthday management and birthday greetings enabled in the AP, and have also entered a birthday message, but I have never seen a message sent to anyone. Our forum has the Birthday option as "Necessarily filled" in the profile. Can you tell me if I am doing something wrong?
Thanks in advance. Very Happy


Last edited by The Lone Ranger on December 30th 2012, 2:57 pm; edited 1 time in total
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Solved Re: Birthday management message never shows.

Post by Kaizer Lee on December 26th 2012, 11:21 am

Create a testing account and set the day of birth to tomorrow. Then, log in in the forum with that account tomorrow and see if it works.
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Solved Re: Birthday management message never shows.

Post by The Lone Ranger on December 26th 2012, 11:28 am

Kaizer Lee wrote:Create a testing account and set the day of birth to tomorrow. Then, log in in the forum with that account tomorrow and see if it works.

I actually did that last night on my forum (not a test account), and changed my birthday to today, but nothing showed anywhere this morning.

Edit: Where should I see the greeting if it was working?
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Solved Re: Birthday management message never shows.

Post by SLGray on December 26th 2012, 7:18 pm

It will be a private message.


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Never post your email in public.

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Solved Re: Birthday management message never shows.

Post by The Lone Ranger on December 26th 2012, 10:49 pm

Thanks slg. It doesn't work then. Here are my settings...



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Solved Re: Birthday management message never shows.

Post by Kaizer Lee on December 27th 2012, 8:32 am

Maybe it's just a glitch on your part since it is quite peculiar it won't work because it woulda since you said last night.

Wait, well, what time did you set it? By last night, you might've set it not in regards with your time zone of the forum. Try again right now and wait for exactly 24 hours to 25 hours and log in your forum. See how that goes. So yeah, just use a test account this time.
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Solved Re: Birthday management message never shows.

Post by Shadow on December 27th 2012, 10:06 am

Hello,

Can you please provide your forum's URL ?


No help without your forum url
No support via private message


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Solved Re: Birthday management message never shows.

Post by The Lone Ranger on December 27th 2012, 11:26 am

Leeloo wrote:Hello,

Can you please provide your forum's URL ?

www.tenerifesforumoffun.com

One of my members had a birthday on Christmas eve and she says she got the greeting, so maybe as Kaiser Lee says, it could just be a glitch in my browser. I am using Firefox 17.0.1 and I have pop-ups disabled but allow the forum as an exception.
I'll try changing my birthday again on a test account and give it a day to see if it works on there. Very Happy
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Solved Re: Birthday management message never shows.

Post by Shadow on December 27th 2012, 12:13 pm

OK thank you very much Smile

Please let us know after having checked this. From what I see in your forum settings, this should work.


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Solved Re: Birthday management message never shows.

Post by The Lone Ranger on December 28th 2012, 9:49 pm

Hi Leeloo, I made a test account yesterday but there is no place in the AP to set "Birthday greetings" (see below)


Normally I would go to AP>Users & groups>Users options, then set from there. This isn't even available in the new look AP.

Never mind, it's no big deal I'll just keep my eye on the Calendar for future birthdays. Just mark it as solved and locked. Sad
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Solved Re: Birthday management message never shows.

Post by SLGray on December 28th 2012, 11:42 pm

Change to the advanced mode for the administration panel. You are in the simply mode.


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Solved Re: Birthday management message never shows.

Post by The Lone Ranger on December 29th 2012, 12:18 am

slg wrote:Change to the advanced mode for the administration panel. You are in the simply mode.
Doh! Embarassed Thanks slg. I've now set my birthday to tomorrow, so we'll wait and see what happens. Thanks. Very good
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Solved Re: Birthday management message never shows.

Post by The Lone Ranger on December 29th 2012, 11:17 am

Nope, no PM or e-mail or anything this morning.
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Solved Re: Birthday management message never shows.

Post by SLGray on December 29th 2012, 7:28 pm

Did you try with the test account or the founder account?


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Solved Re: Birthday management message never shows.

Post by The Lone Ranger on December 29th 2012, 7:40 pm

Test account...and I switched Adblock off on that site.

This is no big deal. I am marking as "Complete". Very Happy
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Solved Re: Birthday management message never shows.

Post by SLGray on December 30th 2012, 8:49 pm

Topic Solved & Locked


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