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Members cannot change their password

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Solved Members cannot change their password

Post by Festina Lente on December 31st 2012, 6:55 pm

A fiend of mine told me that the members of her forum couldn't change their passwords. When a member try to change his password got a message as this: The current password you've written in isn't the same as one in the base. I tried to solve the problem but didn't succeed. What's the point?
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Festina Lente
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Solved Re: Members cannot change their password

Post by Sanket on January 1st 2013, 12:56 pm

Did you use their account details? Can you provide me with some account details via PM?
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Solved Re: Members cannot change their password

Post by Shadow on January 3rd 2013, 12:36 pm

Hello,

Have you some modified templates ?

Please provide your forum's URL Wink


No help without your forum url
No support via private message


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Solved Re: Members cannot change their password

Post by Festina Lente on January 3rd 2013, 6:33 pm

Leeloo wrote:Hello,

Have you some modified templates ?

Please provide your forum's URL Wink

My friend and me solved the problem... there was an error in templates - profile_add_body... we changed it and everything goes well now
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Festina Lente
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Solved Re: Members cannot change their password

Post by Sanket on January 3rd 2013, 6:34 pm

Topic Solved & Locked
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