The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Cant get to homepage from portal page

Page 1 of 2 1, 2  Next

View previous topic View next topic Go down

Cant get to homepage from portal page

Post by Iirlane on January 5th 2013, 1:51 pm

Happy New year everybody!

I changed pic and text on Portal page and now I get stuck on portal page. May-be it happens to other forums as well?
I use IE, other browsers work well.

When I click "home" ("Foorum" in my language) on menubar it takes me back to Portal page.
Yesterday had Crome users same problem.
Today they seems to fine.

http://www.mustrimaailm.net/

All link aadresses looks fine.
Must be IE bug or something...

EDIT: Happens to Firefox and Crome users as well.


Last edited by Iirlane on January 7th 2013, 3:45 pm; edited 3 times in total

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by The Lone Ranger on January 5th 2013, 3:21 pm

Seriously, IE is an outdated browser especially for forums. I suggest you change to Firefox/Chrome or other. Smile

The Lone Ranger
Forumember

Male Posts : 438
Reputation : 37
Language : English
Location : Scotland

http://www.tenerifesforumoffun.com

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 5th 2013, 3:54 pm

Many forum members still use IE and this sugestion doesn't resolve the problem.
Sadly.

I use myself IE on that purpose I see myself problem when it arrives.

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by runawayhorses on January 5th 2013, 5:39 pm

I have windows XP and I viewed your forum using the latest browser for XP which is "IE-8" to investigate your problem and its worked fine for me, the home link takes you to your forum index and the portal link takes you to the portal, so no problem from my end. I then used my default browser which is Firefox and it worked fine too. The only reason I can think of why that might have happened is if you have changed your homepage settings from "Index" to "Portal" it might have been cached in your browser at that time. A simple reload of the page should have resolved the problem, if not clear your browsers cache and try again.

This does not sound like a browser incapability issue that can be blamed on Internet Explorer, although IE has many shortcomings, if you are using the latest version for your operation system it can certainly handle links such as what your forum is providing.

Using a different browser just to make something work for 'you' does not fix any issues, the problem still exists for others, so I applaud you for having the insight to acknowledge that.

runawayhorses
Hyperactive

Male Posts : 2537
Reputation : 162
Language : English
Location : United States

http://runawayhorses.alldiscussion.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 5th 2013, 5:47 pm

I took down portal at the moment because too many complains.
If I know somebody will check it before Monday, I will put it back for moment.

Otherwise I will avail portal on Monday morning for checking and let members know about possible problems.

Thank you for your time. Hello

PS! Clearing browsers cache din't help.

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by runawayhorses on January 5th 2013, 5:49 pm

Is this your site? http://www.mustrimaailm.net/portal

It's still open for people to view I just checked it again. Smile

runawayhorses
Hyperactive

Male Posts : 2537
Reputation : 162
Language : English
Location : United States

http://runawayhorses.alldiscussion.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 5th 2013, 6:13 pm

Interesting, and it works that way.

But if you go in without /portal, it takes to forum page.
I switch on portal. One moment.

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 5th 2013, 6:16 pm

It seems to work now.
I ask around how about others.

(Asking always makes things work! Cool )

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by SLGray on January 5th 2013, 8:08 pm

@Iirlane wrote:Interesting, and it works that way.

But if you go in without /portal, it takes to forum page.
I switch on portal. One moment.

@Iirlane wrote:It seems to work now.
I ask around how about others.

(Asking always makes things work! Cool )
Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!
Is this solved?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35641
Reputation : 2374
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 5th 2013, 8:26 pm

Not really.
One firefox user just reported same problem.

EDIT> 06. jan
More reports from people who had no problems yesterday.

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by christien on January 7th 2013, 12:39 am

I have the same problem on my forum.
http://fotoforumdigitaal.actieforum.com/

christien
Forumember

Female Posts : 89
Reputation : 2
Language : Dutch-eng.

http://seeyoufriends.forumotion.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 7th 2013, 12:43 am

I just got todays last report from firefox user.
I advised her to log out, close window, open new window and log in again, it helped.

Meaning problem seems to occur for members who using auto login.

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by christien on January 7th 2013, 12:55 am

thanks I will try that also!

christien
Forumember

Female Posts : 89
Reputation : 2
Language : Dutch-eng.

http://seeyoufriends.forumotion.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by The Lady69 on January 7th 2013, 1:04 am

YO, go 2 home button.

The Lady69
New Member

Female Posts : 19
Reputation : 1
Language : Asparagus
Location : You don' needa know

Back to top Go down

Re: Cant get to homepage from portal page

Post by christien on January 7th 2013, 1:02 pm

@Iirlane wrote:I just got todays last report from firefox user.
I advised her to log out, close window, open new window and log in again, it helped.

Meaning problem seems to occur for members who using auto login.

I tried this but it didn't work, has someone suggestions to solve this problem?. Clearing browsers cache din't help either. Sad
http://fotoforumdigitaal.actieforum.com/

christien
Forumember

Female Posts : 89
Reputation : 2
Language : Dutch-eng.

http://seeyoufriends.forumotion.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by christien on January 7th 2013, 1:16 pm

Rideem3 wrote:I clicked the button called 'foorum' on the portal page and it brought me to the forum.

I'm using Chrome on my phone.

It works totally fine for me but for some of my users it just doesn't work. When they click on the home button they stay on the portal. The forum is now set with the homepage as first page instead of the portal, otherwise some users cannot go to the homepage.

christien
Forumember

Female Posts : 89
Reputation : 2
Language : Dutch-eng.

http://seeyoufriends.forumotion.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 7th 2013, 8:04 pm

Problem is still there, but every day different members have it. Strange bug.
Today IE users complained.

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by kirk on January 8th 2013, 9:38 am

It all seems to work fine to me.
this is the portal page
http://www.mustrimaailm.net/

this is the forum page that is correct when you click forum button in nav bar
http://www.mustrimaailm.net/forum

I tried on Firefox, IE, Chrome, Safari, Opera and flock

It all seems to check out and work fine on my end?

If you still have members having this problem just tell them to use this link
http://www.mustrimaailm.net/forum

Bit other then that i dont see any problems so cant really forward it anywhere or try to understand what may be wrong?

How long ago did this start happening and have you changed or added any new coding/scripts lately

kirk
Forumaster

Male Posts : 11037
Reputation : 651
Language : English,Vulcan,Klingon, Romulan,& Gorn

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 8th 2013, 10:16 am

It started 4th January, or at least I noticed it then.
This /forum link doesn't work when having problen, it still takes you to portal page, I tried this way as well.
Haven't changed any scripts or, anything.
I just changed pic on portal that day.

You should still forward it somewhere, to let them know, problem like this exist.
Other forums must have it as well.

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by kirk on January 8th 2013, 10:29 am

The portal appears to be set as your home page
http://www.mustrimaailm.net/

when i click the forum tab in your navigation bar it goes to your forum index.
http://www.mustrimaailm.net/forum

there is no problem here on my end everything seems to be as it should be.

Just to be clear you are saying members go to your forum and are on the portal page as your home page, When they click to the forum it just stays on or redirects to the portal page?

Try turning disabling the portal option off and re-set your home page to home page index page for a day.

other then that you can restore your forum back to a date before this start happening by using the forum utilities tool.

However you will lose any new post from the date point you take it back too
http://help.forumotion.com/t9692-the-utilities-backup-and-restore

kirk
Forumaster

Male Posts : 11037
Reputation : 651
Language : English,Vulcan,Klingon, Romulan,& Gorn

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 8th 2013, 11:03 am

It redirects to the portal page. Sorry about not correct wording.
I switched the portal option off for a day, didn't help.
But can try it again for a day.

Can't go back either, just had many new topics opened and important posts.

I just live with a problem at the moment and waiting more forums to report problem, til somebody finds what's wrong, or hopefully it heels itself then.
Hello

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 9th 2013, 11:29 am

More IE and Firefox users have reported problem today. Hello

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Sanket on January 9th 2013, 12:07 pm

I just checked it, works fine for me.

Are you sure they click the right image? Because the Avaleht & Foorum images are not the same size. When you hover over them, it displays Portal & Forum respectively & works as it should.

Sanket
ForumGuru

Male Posts : 48766
Reputation : 2819
Language : English
Location : Mumbai

http://webartzforum.com

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 9th 2013, 12:28 pm

I'm sure since I had the problem myself, but now works fine for me.
I cheched everything in case I have wrong links or something.

It seems like traveling bug/virus/script from internet.

I understand you can't fix thing you can't see, but I keep reporting to let you know there is still problem for some users.
Hello

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Sanket on January 9th 2013, 12:31 pm

I don't think its a problem. The only problem could be the image sizes & could create a confusion while clicking it.

Sanket
ForumGuru

Male Posts : 48766
Reputation : 2819
Language : English
Location : Mumbai

http://webartzforum.com

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 9th 2013, 12:35 pm

I don't see any differents in image sizes. Ok, few pixels here and there, have to make proper buttons... Embarassed But it's not visible by eye to members.
The bottons have been same for 3 years, no problem with them before.

But it is a problem, since some members can't get in the forum.
It happens to some other forums as well, but not everybody can see problem.
Only very few are infected.

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Sanket on January 9th 2013, 12:41 pm

I am 100% positive, they are not infected.

Just so that you get a clear picture. Can you add such a navbar set.
http://help.forumotion.com/t105551-glossy-navbar
See if the users still face a problem.

Sanket
ForumGuru

Male Posts : 48766
Reputation : 2819
Language : English
Location : Mumbai

http://webartzforum.com

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 9th 2013, 12:52 pm

I can make new buttons, no problem, just no time today.

Just don't count topic solved, since it isn't.

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Re: Cant get to homepage from portal page

Post by Sanket on January 9th 2013, 12:55 pm

Okay, let us know what happens after you change it to a new navbar set in which the images have a border so as to differentiate the images.

Sanket
ForumGuru

Male Posts : 48766
Reputation : 2819
Language : English
Location : Mumbai

http://webartzforum.com

Back to top Go down

Re: Cant get to homepage from portal page

Post by Iirlane on January 9th 2013, 12:58 pm

She has same problem, no problen with her pics...
@christien wrote:
@Iirlane wrote:I just got todays last report from firefox user.
I advised her to log out, close window, open new window and log in again, it helped.

Meaning problem seems to occur for members who using auto login.

I tried this but it didn't work, has someone suggestions to solve this problem?. Clearing browsers cache din't help either. Sad
http://fotoforumdigitaal.actieforum.com/

Iirlane
Forumember

Female Posts : 92
Reputation : 0
Language : English
Location : Ireland/Estonia

http://www.mustrimaailm.net/

Back to top Go down

Page 1 of 2 1, 2  Next

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum