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Administration YET TO REPLY.

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Pro Admin Administration YET TO REPLY.

Post by emanger on January 5th 2013, 8:52 pm

Sanket, and Leeloo have yet to reply after a week of waiting for them to resolve or reimburse me for my forum issue.

http://www.dcaspanish.net has a major forum issue, and all of my user accounts had their passwords corrupted by the forum.

I expect an admin to message me immediately, otherwise I will take legal action.

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Pro Admin Re: Administration YET TO REPLY.

Post by emanger on January 5th 2013, 9:01 pm

Very unprofessional,

I messaged her on January 3rd.

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Pro Admin Re: Administration YET TO REPLY.

Post by Base on January 5th 2013, 9:08 pm

We do apologise for any inconvenience, however please do respect our work. We are humans and not robots. Our pro administrator does not work on weekends as stated above and will take a look at your problem on Monday. All we can do now is wait patiently. Thank you for understanding.

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Pro Admin Re: Administration YET TO REPLY.

Post by emanger on January 5th 2013, 9:11 pm

I expect some sort of reimbursement, I have had to post numerous topics about this and they always were locked and garbaged or ignored.

I payed $50 for a year of this service, and it can't even function right.

I expect ForuMotion to reimburse the remaining days and pay for domain transfer.

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Pro Admin Re: Administration YET TO REPLY.

Post by nextlevelgaming on January 5th 2013, 9:47 pm

They paid for the domain and probably ad free. Though you know why your post are getting locked? Probably because of the way you are coming off and being so rude. This matter should have been taken care of through a PM or a professional manner. Everyone here who works as a team member have real jobs besides the website and if they don't work they don't work. Just like I'm sure you don't work the weekends (or at least 7 days straight). Just let them sort this out, I'm sure LeeLoo will message you on Monday. Just wait patiently, they here are usually good at fixing issues and getting everything cleared after taking a look at the issue at hand.

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Pro Admin Re: Administration YET TO REPLY.

Post by Leviosa on January 7th 2013, 10:38 am

You have sent a PM, yes, but you also opened a topic :

http://help.forumotion.com/t118334-forum-log-in-issue

So you have your answer since January 3rd. What's the point of your complaint ?

Also, please don't post several topics about the same issue.

Locked and garbaged

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