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cannot go to portal or homepage

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cannot go to portal or homepage

Post by christien on January 8th 2013, 10:07 am

http://help.forumotion.com/t118824-cant-get-to-homepage-from-portal-page

I have the same problem than this user.
For me works everything fine but some users can't go to the portal or index.
If I set the homepage as first page then they cannot got to portal
If I set Portal as first page then they cannot got to homepage.
It seems that the links are the same for them.

Clearing browsers cache didn't help.

There are IE and firefox users with this problem.

christien
Forumember

Female Posts : 89
Reputation : 2
Language : Dutch-eng.

http://seeyoufriends.forumotion.net/

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Re: cannot go to portal or homepage

Post by kirk on January 8th 2013, 10:17 am

it seems to be working fine on my end once again.

when i click portal tab i get this link.
http://seeyoufriends.forumotion.net/portal

when i click index tab i get this link
http://seeyoufriends.forumotion.net/login

It comes up as log in page because you do not have any forums permissions set for guest to see.

But seems to be working fine for me?

kirk
Forumaster

Male Posts : 11037
Reputation : 651
Language : English,Vulcan,Klingon, Romulan,& Gorn

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Re: cannot go to portal or homepage

Post by christien on January 8th 2013, 10:22 am

It works fine for me either but not for some users
The forum with the problem is this one ( I have 2 forums)

http://fotoforumdigitaal.actieforum.com/

christien
Forumember

Female Posts : 89
Reputation : 2
Language : Dutch-eng.

http://seeyoufriends.forumotion.net/

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Re: cannot go to portal or homepage

Post by kirk on January 8th 2013, 10:34 am

@christien wrote:It works fine for me either but not for some users
The forum with the problem is this one ( I have 2 forums)

http://fotoforumdigitaal.actieforum.com/

well that link goes to the forums home page index/forums page.

when i click the portal tab it goes to the portal as it should.

what do you want your home page set to? The portal or how it is now?

kirk
Forumaster

Male Posts : 11037
Reputation : 651
Language : English,Vulcan,Klingon, Romulan,& Gorn

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Re: cannot go to portal or homepage

Post by christien on January 8th 2013, 10:49 am

I want to set it to portal but if I do that than some users cannot come on the index so I must set it now on index otherwise they cannot come on the forum. I have no choise at this moment .

The problems started at the moment I switched over from index to portal first week of january. At that moment some users could not come on the index. The button Index doesn't work and they stay stuck on Portal.


christien
Forumember

Female Posts : 89
Reputation : 2
Language : Dutch-eng.

http://seeyoufriends.forumotion.net/

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