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Forum Login Issue

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In progress Forum Login Issue

Post by thegasper on Wed Jan 09, 2013 5:30 pm

Some of my users over at the forum pacrforum.com are having an issue logging in saying their password AND emails are wrong. I need to manually go in and give them a temp password. Being a fairly new forum, people will just leave and wont contact me if they can't log in. I can't lose anymore users. Is there a way to fix this that I'm missing?

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In progress Re: Forum Login Issue

Post by Sanket on Thu Jan 10, 2013 12:45 am

You don't require the email to login. Confused

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In progress Re: Forum Login Issue

Post by thegasper on Thu Jan 10, 2013 7:32 am

I meant to say when they go to "forgot password" their email is deemed incorrect. Confused

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In progress Re: Forum Login Issue

Post by Sanket on Thu Jan 10, 2013 8:18 am

Did you change the password once & then try logging in yourself?

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In progress Re: Forum Login Issue

Post by thegasper on Thu Jan 10, 2013 8:34 am

Changing the password manually works. But only that way. I'm afraid to log out because I may not be able to log back in.

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In progress Re: Forum Login Issue

Post by Sanket on Thu Jan 10, 2013 8:39 am

Thats not possible. The user's might have entered the incorrect password & hence were not able to login.

You as a admin(Founder) can logout if you remember the password. If the password is still incorrect, you can check the link in my signature for forgotten passwords.

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