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member register problem

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Solved member register problem

Post by imtolegittoquit on January 10th 2013, 11:56 pm

I have a person that is trying to register and entered the wrong email address (one that is not his) for the confirmation email. He cannot re-register now because it tells him that there is already a user with that name. I do not have him on my members list yet, I guess because he did not complete his registration, so I cannot delete him so he can start over. I tried re-syncing without any success. It is important that he use a specific username because we use them with a different service as well. any help would be greatly appreciated. http://bf3clan.forumotion.com Thanks in advance guys.

imtolegittoquit
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Solved Re: member register problem

Post by SLGray on January 11th 2013, 12:00 am

Check here:
Administration Panel > Users & Groups > Users > Inactive List


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: member register problem

Post by imtolegittoquit on January 11th 2013, 12:10 am

I feel silly now. thankyou so much for your help. problem solved

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Solved Re: member register problem

Post by SLGray on January 11th 2013, 12:17 am

It is ok. You're welcome.
Topic Solved & Locked


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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