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Continuous problem being diverted using iPhone.

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In progress Continuous problem being diverted using iPhone.

Post by cookiemonster395 on January 13th 2013, 5:37 pm

I posted a while back about this and was requested to wait for a resolve to this problem which I have.

The problem still occurs with iphone user being redirected to the same site as stated in my other thread and I was saddened to see that my thread which has not yet been resolved had been locked and put in the garbage.

http://help.forumotion.com/t116955-mobile-access-redirecting-win-a-free-ipad#766029

I would appreciate further investigation if possible please as this does seem to be causing problems.

Thank you for you time.

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In progress Re: Continuous problem being diverted using iPhone.

Post by Sanket on January 13th 2013, 7:41 pm

The thread got garbaged, because of the auto prune feature. No one garbaged it.

I will try to get Leeloo's attention back to it.

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In progress Re: Continuous problem being diverted using iPhone.

Post by Leviosa on January 14th 2013, 10:09 am

Hello,

Can you please remind me your country ?


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In progress Re: Continuous problem being diverted using iPhone.

Post by cookiemonster395 on January 14th 2013, 1:52 pm

I'm in the UK Leeloo.

Lost two members today because of this problem and from the feedback I'm getting from members fed up with this happening I see us losing more very soon and its probably put a lot of new members off too after joining and dealing with the redirecting.



Thank you for getting back on this Leeloo. It really is a big problem and for the future of our forum we really do need this fixing if possible please.

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In progress Re: Continuous problem being diverted using iPhone.

Post by cookiemonster395 on January 16th 2013, 1:45 pm

Hi Leeloo

Any further advances in finding the problem?

I'm receiving more and more complaints by the day and the advertising from this same website is actually worsening, I fear this is seriously affecting the forum and I'm losing members because of this and can see new members also being put off participating on the forum because of the inconvenience this is causing

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In progress Re: Continuous problem being diverted using iPhone.

Post by Leviosa on January 16th 2013, 2:04 pm

Hello,

I'm really sorry about that, I'm still looking for a solution.
The techs are waiting for an answer from our ads provider.

Thanks for your patience, I won't forget your issue Wink

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In progress Re: Continuous problem being diverted using iPhone.

Post by cookiemonster395 on January 16th 2013, 3:38 pm

Appreciated Leeloo. The problem has also extended to a casino add on IPads also from the same location, this acts as a pop-up rather than a redirection which occurs on Iphones but still an inconvenience to users.

Many thanks for your help.

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In progress Re: Continuous problem being diverted using iPhone.

Post by cookiemonster395 on January 19th 2013, 9:59 am

This is the pop-up ad we're also getting on the Ipad rather IPhone Leeloo in addition to the IPhone redirection


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In progress Re: Continuous problem being diverted using iPhone.

Post by Leviosa on January 21st 2013, 10:45 am

Hello,

Thanks for your patience.

From what I know, our ads provider has informed that this issue should be resolved by tomorrow.

Smile


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In progress Re: Continuous problem being diverted using iPhone.

Post by cookiemonster395 on January 21st 2013, 1:20 pm

Many, many thanks Leeloo. I really do appreciate the effort you have put in to resolve this issue.

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