A recent guest could not register??

I had this pm from a guest:

[Contact] registration impossible!

From Guest To Mdog, Today at 21:33
Whilst trying to register (thurs 17/01/13) I was unable to provide my email address. The "box" was unresponsive, and appeared to have a line of text running through the space.

Could someone advise me on the best possible action to take here, so I can email them back asap please. Thanks.

Hello,

What is your forum URL? I will try registering on your forum.

@Base wrote:Hello,

What is your forum URL? I will try registering on your forum.

http://operationflashpoint.forummotion.com/

I did the same using a different "test" name and I didn't seem to have any issuses.

Solved then? Can't really find a fix for something that does not happen with us.

I also had no problems registering on your forum. Is the user still experiencing problems? If not, there is not much we can do since we can't reproduce this problem on our side.

@Base wrote:I also had no problems registering on your forum. Is the user still experiencing problems? If not, there is not much we can do since we can't reproduce this problem on our side.

yeah I was wondering what could be done after I tried myself. I haven't heard back from the user yet, but if he does I'll say it's probably a server glitch at time of entry or something?? Two people have tried to log in with no issues just keep trying.

thanks anyway.

Yes you can say that.