The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Problem with FMChat V5

View previous topic View next topic Go down

Problem with FMChat V5

Post by BICKY1980 on January 20th 2013, 3:52 pm

Hello

I had been using the previous version fine (V4) but since I have updated to V5 its not functioning as intended.

Previously the chat would pop up from the bottom right and go over the actual forum - not it just takes the space permitted by the forum widget settings and is now in a very small box. Also the other functions, sound atc dont appear. I have tried in Firefox and IE

Please help

Thanks

BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

Re: Problem with FMChat V5

Post by BICKY1980 on January 20th 2013, 7:22 pm

I have copied and pasted the follwoing code as per your instructions:

Code:
/*BEGIN FMChat Design*/
#fmchat_button {
 /*FMChat Button*/
    width: auto;
    height: auto;
    position: fixed;
    right: 10px;
    bottom: 2px;
    font-family: Arial, Helvetica, sans-serif;
    font-size: 14px;
    -moz-box-shadow: inset 0px 1px 0px 0px #54a3f7;
    -webkit-box-shadow: inset 0px 1px 0px 0px #54a3f7;
    box-shadow: inset 0px 1px 0px 0px #54a3f7;
    background: -webkit-gradient(linear, left top, left bottom, color-stop(0.05, #007dc1), color-stop(1, #0061a7));
    background: -moz-linear-gradient(top, #007dc1 5%, #0061a7 100%);
    background: -webkit-linear-gradient(top, #007dc1 5%, #0061a7 100%);
    background: -o-linear-gradient(top, #007dc1 5%, #0061a7 100%);
    background: -ms-linear-gradient(top, #007dc1 5%, #0061a7 100%);
    background: linear-gradient(to bottom, #007dc1 5%, #0061a7 100%);
    filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#007dc1', endColorstr='#0061a7',GradientType=0);
    background-color: #007dc1;
    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
    border-radius: 3px;
    border: 1px solid #124d77;
    display: inline-block;
    color: #ffffff;
    font-weight: bold;
    padding: 6px 24px;
    text-decoration: none;
    text-shadow: 0px 1px 0px #154682;
    cursor: pointer;
    z-index: 999;
}

#fmchat_button:hover {
    background: -webkit-gradient(linear, left top, left bottom, color-stop(0.05, #0061a7), color-stop(1, #007dc1));
    background: -moz-linear-gradient(top, #0061a7 5%, #007dc1 100%);
    background: -webkit-linear-gradient(top, #0061a7 5%, #007dc1 100%);
    background: -o-linear-gradient(top, #0061a7 5%, #007dc1 100%);
    background: -ms-linear-gradient(top, #0061a7 5%, #007dc1 100%);
    background: linear-gradient(to bottom, #0061a7 5%, #007dc1 100%);
    filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#0061a7', endColorstr='#007dc1',GradientType=0);
    background-color: #0061a7;
}

#fmchat_wrap {
 /*Box surrounding FMChat iFrame*/
    width: 70%;
    height: 60%;
    position: fixed;
    right: 10px;
    bottom: 40px;
    z-index: 999;
    border: 2px solid #bababa;
    -moz-box-shadow: 0px 1px 3px rgba(000,000,000,0.5),
      inset 0px 0px 1px rgba(255,255,255,0.7);
    -webkit-box-shadow: 0px 1px 3px rgba(000,000,000,0.5),
      inset 0px 0px 1px rgba(255,255,255,0.7);
    box-shadow: 0px 1px 3px rgba(000,000,000,0.5),
      inset 0px 0px 1px rgba(255,255,255,0.7);
}

#fmchat_frame {
 /*FMChat iFrame of Chatbox*/
    width: 100%;
    height: 100%;
    border: medium none;
    z-index: 999;
}

.chatbox #submit_button, .chatbox .fmcbutton {
 /*Chatbox "Send" Button*/
    background-color: #EEE;
    background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #EEE), color-stop(100%, #CCC));
    background-image: -webkit-linear-gradient(top, #EEE, #CCC);
    background-image: -moz-linear-gradient(top, #EEE, #CCC);
    background-image: -ms-linear-gradient(top, #EEE, #CCC);
    background-image: -o-linear-gradient(top, #EEE, #CCC);
    background-image: linear-gradient(top, #EEE, #CCC);
    border: 1px solid #CCC;
    border-bottom: 1px solid #BBB;
    border-radius: 3px;
    color: #333;
    font: bold 11px/1 "Lucida Grande", "Lucida Sans Unicode", "Lucida Sans", Geneva, Verdana, sans-serif;
    padding: 8px 0;
    text-align: center;
    text-shadow: 0 1px 0 #EEE;
    width: auto;
    padding: 5px;
    height: auto !important;
}

.chatbox #message {
  /*Chatbox message box*/
    border: none;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    border-radius: 5px;
    -webkit-box-shadow: 0 0 5px #666 inset;
    -moz-box-shadow: 0 0 5px #666 inset;
    box-shadow: 0 0 5px #666 inset;
    height: 25px;
    line-height: 25px;
    width: 200px;
    text-indent: 5px;
    margin-bottom: 1px;
    cursor: text;
    width: 500px;
}

#fmchat_sticky {
  /*FMChat Sticky Message*/
    background-color: #C9341C;
    border-bottom: 1px solid #C43D3D;
    color: #FFFFFF;
    padding: 5px;
    font-weight: bold;
    z-index: 999;
    height: 2%;
}

#fmchat_sticky.phpbb2_sticky {
        /*FMChat Sticky Message Patch For phpBB2*/
    padding-bottom: 12px !important;
}

.chatbox .right-box.style-buttons {
  /*Remove default buttons - DO NOT EDIT!*/
    display: block !important;
    float: left;
}

.fmchat_pm {
  /*FMChat PM Design*/
    border: 1px solid #CCC;
    color: #666;
    background-color: #E8E8E8;
    background-image: -webkit-gradient(linear,50% 0%,50% 100%,color-stop(0%,#F4F4F4),color-stop(100%,#E0E0E0));
    background-image: -webkit-linear-gradient(#F4F4F4,#E0E0E0);
    background-image: -moz-linear-gradient(#F4F4F4,#E0E0E0);
    background-image: -o-linear-gradient(#F4F4F4,#E0E0E0);
    background-image: linear-gradient(#F4F4F4,#E0E0E0);
    -moz-text-shadow: 0px 1px rgba(255,255,255,0.2);
    text-shadow: 0px 1px rgba(255, 255, 255, 0.2);
    padding: 5px;
    margin-left: 5px;
    margin-right: 5px;
}

.chatbox.punbb .right {
      /*PunBB Design Patch*/
    float: left !important;
}

.chatbox.invision .right {
      /*Invision Patch: Hiding Default Buttons - DO NOT REMOVE*/
    display: none;
}

.chatbox.invision .right.style-buttons {
      /*Invision Patch: Showing Custom Buttons - DO NOT REMOVE*/
    display: block !important;
    float: left !important;
}
/*END FMChat Design*/
Crying or Very sad

BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

Re: Problem with FMChat V5

Post by BICKY1980 on January 20th 2013, 8:33 pm

I just replaced the code with the ones in your list - I am presuming the widget stay untouched?

BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

Re: Problem with FMChat V5

Post by BICKY1980 on January 21st 2013, 12:41 am

I have completely removed everything and tried again. Still doesnt work in IE as I cannot see the chatbox box in the bottom right. IN firefox I can see all (and it looks great, Like that when you click chatbox header it opens in full screen) I tested the sound feature and it was constantly playing a sound every couple of seconds or so.

So the sound needs sorting and can you confirm whether it should work in IE or not

Thanks

BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

Re: Problem with FMChat V5

Post by BICKY1980 on January 21st 2013, 12:51 am

Also on the previous version I could just disable the widget and the chatbox wouldn't appear - Is there a setting where this could be activated and deactivated accordingly?

BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

Re: Problem with FMChat V5

Post by BICKY1980 on January 21st 2013, 11:28 pm

Rideem3 wrote:
Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

Since this is your third time double posting, you have been warned.

This is confusing - I've had to check through othert posts to make sure I can post before 24 hours - The message made me think I cannot even respond to your for 24 hours, which would be silly for a support forum.

Wasn't aware I had previously added to a post instead of editing the previous one. How long do these warnings last?

Anyway back to the query

Rideem3 wrote:
To deactivate FMChat you'll have to remove the javascript.

I've tested this on IE10, and it worked perfectly fine. What version of IE did you test it on?

Also encourage your users to use IE9 or 10. IE8 and below are not good. Numerous amount of problems.

I am using IE9 and it does not work.

Thanks for creating this BTW

BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

Re: Problem with FMChat V5

Post by SLGray on January 22nd 2013, 12:17 am

@BICKY1980 wrote:How long do these warnings last?
Bans & Warnings are Permanent.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35613
Reputation : 2372
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

Re: Problem with FMChat V5

Post by BICKY1980 on January 23rd 2013, 9:24 am

bump - I have updated my IE to 10 and can now see it, but I couldn't in IE9

BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

Re: Problem with FMChat V5

Post by BICKY1980 on January 24th 2013, 7:45 pm


BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

Re: Problem with FMChat V5

Post by BICKY1980 on January 26th 2013, 1:14 am

Is support closed?

BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

Re: Problem with FMChat V5

Post by SLGray on January 26th 2013, 1:42 am

Did you remove all of the old chatbox codes (version 4)?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35613
Reputation : 2372
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

Re: Problem with FMChat V5

Post by BICKY1980 on January 27th 2013, 12:33 am

I have it showing up on all browsers (Firefox, Chrome, Opera, IE10 )
Doesn't work on IE9
This still times out (even though its set to false)

Also- what is the Chatbot for? I have it switched on but it doesn't appear to do anything

BICKY1980
Forumember

Posts : 75
Reputation : 1
Language : ENGLISH

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum