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Domain Name Expire/Free domain

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In progress Domain Name Expire/Free domain

Post by mouselover01 January 21st 2013, 4:54 am

Last year I purchased my domain name for the forum.

A couple weeks later I was offered a free domain name for the forum due to traffic.

My domain name expired on the 18th (ish) and I logged in and it said that I had a free 1 year domain name due to traffic.

Now I logged in and it said :

Your domain name has now expired. You still have the possibility to renew for one year during the next 9 days by going to "Credits management" at the "Misc" tab.


Is there an admin that can tell me if the domain name is free for the year for our forum, or if I need to pay for it for another year.

I'm very confused.
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In progress Re: Domain Name Expire/Free domain

Post by Sanket January 21st 2013, 5:14 am

In the Misc tab, after hitting spend credits>Domain name
What do you see?
Does it mention offering you a free domain?
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In progress Re: Domain Name Expire/Free domain

Post by mouselover01 January 21st 2013, 5:35 am

On the 18th or 17th I believe my forum went down for a short time because the domain expired. At that time, I logged in to the admin panel and it told me the domain expired but I was being offered a free domain due to high traffic.

I clicked it and set it and my forum came back online.
Then today I notice the thing about my domain expiring.

I followed what you said to look at and here's a copy/paste of the page.

Your domain name www..org renewal is in process.

You have currently 0 credits.

Currently, your forum address is : http:.org
Your domain name has expired since 2 days.

www..org

You can at any time remove your custom domain name (by request on support forum) and return to your original web address: http://themouseconnection.forumotion.com

You cannot renew your domain name for the moment.
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In progress Re: Domain Name Expire/Free domain

Post by Sanket January 21st 2013, 5:37 am

So please wait, since it shows you already renewed it & its under process.
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