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Members cant get onto the site.

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In progress Members cant get onto the site.

Post by Vtec On The Brain on Tue Jan 22, 2013 6:34 am

This keeps happening members since we renewed our domain name. www.jdmenthusiast-irl.com

Randomly can't access the forum. It keeps directing them to the go-daddy page. I have access to the site through the jdmenthusiast-irl.com link but it's completely random, like I click the link and it takes me to go -daddy, close the page and try again and the same, maybe after 6 or 8 times of doing this it takes me onto the forum. Like I said it is totally random. I deleted all web history, cache, cookies and all other web associated temp files and nothing, still getting the same. I googled the forum and deleted all forum cookies through google, still the same.

Vtec On The Brain
Forumember

Male Posts : 28
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Language : english

http://jdmenthusiasts-irl.forummotion.com/index.htm

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In progress Re: Members cant get onto the site.

Post by Sanket on Tue Jan 22, 2013 6:51 am


Sanket
ForumGuru

Male Posts : 48766
Reputation : 2819
Language : English
Location : Mumbai

http://webartzforum.com

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In progress Re: Members cant get onto the site.

Post by Vtec On The Brain on Tue Jan 22, 2013 7:13 am

They have done. history, cache, cookies and all other web associated temp files . Been through all this with leeloo already but had to make a thread about it now.

Vtec On The Brain
Forumember

Male Posts : 28
Reputation : 0
Language : english

http://jdmenthusiasts-irl.forummotion.com/index.htm

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In progress Re: Members cant get onto the site.

Post by Sanket on Tue Jan 22, 2013 7:21 am

I can open it without any problem. I am quite sure, its due to their cache problem.

Sanket
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Male Posts : 48766
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Location : Mumbai

http://webartzforum.com

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In progress Re: Members cant get onto the site.

Post by Vtec On The Brain on Tue Jan 22, 2013 7:28 am

Ok..So how am i meant to tell all these members that they have to clear there cache???They cant get onto the site. Iv only heard from a handful of members that this is happening and the same thing is happening them all. God know how many more members im losing/Lost because of this.

Vtec On The Brain
Forumember

Male Posts : 28
Reputation : 0
Language : english

http://jdmenthusiasts-irl.forummotion.com/index.htm

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In progress Re: Members cant get onto the site.

Post by Sanket on Tue Jan 22, 2013 7:30 am

How about sending a newsletter?

Sanket
ForumGuru

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Location : Mumbai

http://webartzforum.com

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In progress Re: Members cant get onto the site.

Post by Vtec On The Brain on Tue Jan 22, 2013 7:41 am

ok..Can you give me short non-technical instructions on how to clear the cache on windows and mac.And ill send out a news letter

Vtec On The Brain
Forumember

Male Posts : 28
Reputation : 0
Language : english

http://jdmenthusiasts-irl.forummotion.com/index.htm

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In progress Re: Members cant get onto the site.

Post by Sanket on Tue Jan 22, 2013 7:45 am

Cache is to be cleared for browsers & not operating system. Considering Mac has Safari, you can use the following steps.
https://discussions.apple.com/thread/4448839?start=0&tstart=0
For other browsers.
http://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

Sanket
ForumGuru

Male Posts : 48766
Reputation : 2819
Language : English
Location : Mumbai

http://webartzforum.com

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