Members cant get onto the site.

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In progress Members cant get onto the site.

Post by Vtec On The Brain on January 22nd 2013, 2:34 pm

This keeps happening members since we renewed our domain name. www.jdmenthusiast-irl.com

Randomly can't access the forum. It keeps directing them to the go-daddy page. I have access to the site through the jdmenthusiast-irl.com link but it's completely random, like I click the link and it takes me to go -daddy, close the page and try again and the same, maybe after 6 or 8 times of doing this it takes me onto the forum. Like I said it is totally random. I deleted all web history, cache, cookies and all other web associated temp files and nothing, still getting the same. I googled the forum and deleted all forum cookies through google, still the same.
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In progress Re: Members cant get onto the site.

Post by Sanket on January 22nd 2013, 2:51 pm

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In progress Re: Members cant get onto the site.

Post by Vtec On The Brain on January 22nd 2013, 3:13 pm

They have done. history, cache, cookies and all other web associated temp files . Been through all this with leeloo already but had to make a thread about it now.
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Post by Sanket on January 22nd 2013, 3:21 pm

I can open it without any problem. I am quite sure, its due to their cache problem.
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In progress Re: Members cant get onto the site.

Post by Vtec On The Brain on January 22nd 2013, 3:28 pm

Ok..So how am i meant to tell all these members that they have to clear there cache???They cant get onto the site. Iv only heard from a handful of members that this is happening and the same thing is happening them all. God know how many more members im losing/Lost because of this.
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Post by Sanket on January 22nd 2013, 3:30 pm

How about sending a newsletter?
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Post by Vtec On The Brain on January 22nd 2013, 3:41 pm

ok..Can you give me short non-technical instructions on how to clear the cache on windows and mac.And ill send out a news letter
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In progress Re: Members cant get onto the site.

Post by Sanket on January 22nd 2013, 3:45 pm

Cache is to be cleared for browsers & not operating system. Considering Mac has Safari, you can use the following steps.
https://discussions.apple.com/thread/4448839?start=0&tstart=0
For other browsers.
http://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
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