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Can't access forum?

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Solved Can't access forum?

Post by Kiyoko on Fri Jan 25 2013, 00:21

I haven't been on my forum for a while and I decided to go check it out but when I opened it, it only turned white and nothing happened. Is there some sort of solution? It's been recently recovered from the HAJ Virus, is it because of that or is it something else?

And my forum if for younger type of people, a friendly place for them.

EDIT: Link for the forum; cookie-dough.forumotion.com


Last edited by Kiyoko on Fri Jan 25 2013, 01:54; edited 3 times in total

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Solved Re: Can't access forum?

Post by Akkii on Fri Jan 25 2013, 00:26

Maybe post your Forum Url , so its easier for staff to check it.

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Solved Re: Can't access forum?

Post by Kiyoko on Fri Jan 25 2013, 00:30

@Akkii wrote:Maybe post your Forum Url , so its easier for staff to check it.

Okay, I have edited and posted the link. v.v


Last edited by Kiyoko on Fri Jan 25 2013, 00:36; edited 1 time in total

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Solved Re: Can't access forum?

Post by Akkii on Fri Jan 25 2013, 00:34

I see the forum just fine.
http://prntscr.com/qaqrm

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Solved Re: Can't access forum?

Post by Kiyoko on Fri Jan 25 2013, 00:38

@Akkii wrote:I see the forum just fine.
http://prntscr.com/qaqrm

Hmm... Then it's probably just my laptop or something.

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Solved Re: Can't access forum?

Post by Akkii on Fri Jan 25 2013, 00:39


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Solved Re: Can't access forum?

Post by Kiyoko on Fri Jan 25 2013, 00:44


Yes, I've done that but it's still not working. :c

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Solved Re: Can't access forum?

Post by Akkii on Fri Jan 25 2013, 00:45

Hmm, wait for someone from staff to answer this. I am not sure about problem.

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Solved Re: Can't access forum?

Post by Sir Chivas™ on Fri Jan 25 2013, 00:46

Hi,

Have you tried using different browsers?



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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Solved Re: Can't access forum?

Post by Ariana Grande on Fri Jan 25 2013, 00:47

Hey Kiyoko, Faith here. I think you should try another internet browser. Plus your forum is messed up.. There's no topics? Look: http://prntscr.com/qaw3x

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Solved Re: Can't access forum?

Post by Kiyoko on Fri Jan 25 2013, 01:17

@CJ11 -

I tried going on Internet Explorer and it works. But one thing is that it looks differently than I've last seen it. :| Is it the HAJ Virus, again?

Kiyoko
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Solved Re: Can't access forum?

Post by Sir Chivas™ on Fri Jan 25 2013, 01:42

If you can try this:

http://www.forumotion.com/en/utils/

To understand the link more above read this:
http://help.forumotion.com/t64905-how-does-a-backup-work

Also, try using Google Chrome or Firefox.



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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Solved Re: Can't access forum?

Post by Kiyoko on Fri Jan 25 2013, 01:49

Thanks for the help. It works now but needs a little fixing. c: And I do use Google Chrome, it's a lot faster and dependable. u.u

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Solved Re: Can't access forum?

Post by Sir Chivas™ on Fri Jan 25 2013, 01:50

Alright then, sounds good. Glad its solved. thumright

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