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"Messages" not appearing in navigation bar.

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Solved "Messages" not appearing in navigation bar.

Post by Castellana on February 5th 2013, 1:31 am

Hello.

A member of my forum, who is also an Administrator, does not see the Messages button when he logs in. This is true whether he logs in from his phone or his desktop. He can get to his pm's via the email link, but not from the nav bar.

Other members have NOT reported this and, the few that were asked specifically, all said they could see the Messages button fine.

I can see mine but a few days ago it was not there and I wondered about it. It came back and has been fine since.

Here is the illustration from his desktop:



On our forum, Messages comes between Profile and Log Out - but as you can see, it's not showing up for him.

What do you think we can do about this?
Hello
Thanks!

Castellana
Forumember

Female Posts : 282
Reputation : 5
Language : english

http://cvas.forumotion.com/portal

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Solved Re: "Messages" not appearing in navigation bar.

Post by Castellana on February 5th 2013, 5:37 am

Administrators can see everything - I'm not sure what you are asking?

Update: But today just now another one of my administrators reported that they can't see the Messages button either and neither can I. So, I logged in as a regular member and still can't see the Messages button as a regular member, so it isn't limited to Admins.

Castellana
Forumember

Female Posts : 282
Reputation : 5
Language : english

http://cvas.forumotion.com/portal

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Solved Re: "Messages" not appearing in navigation bar.

Post by Sanket on February 5th 2013, 9:26 am

Display>Pics management
Advanced mode
New Private Messages :Is there a image added?

Sanket
ForumGuru

Male Posts : 48766
Reputation : 2819
Language : English
Location : Mumbai

http://webartzforum.com

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Solved Re: "Messages" not appearing in navigation bar.

Post by Castellana on February 5th 2013, 3:46 pm

@Sanket wrote:Display>Pics management
Advanced mode
New Private Messages :Is there a image added?


There is no image or word for New Private Messages. We used to have one - it was a pulsing New PM in red and blue. It's gone!

This appears in the box to the right, as our image selected:
http://i49.servimg.com/u/f49/16/19/17/33/new_pm10.gif

... but no "new pm" image displays. I clicked "see examples" but my lost image isn't there.
Shocked

What should we do next?
I thank both of you for your help so far. Hello

Castellana
Forumember

Female Posts : 282
Reputation : 5
Language : english

http://cvas.forumotion.com/portal

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Solved Re: "Messages" not appearing in navigation bar.

Post by Sanket on February 5th 2013, 6:21 pm

Just add any new pM image matching the rest of the navigation bar. The problem should be fixed then.

It basically means, whenever users get a PM; they don't get to see that image.

Sanket
ForumGuru

Male Posts : 48766
Reputation : 2819
Language : English
Location : Mumbai

http://webartzforum.com

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Solved Re: "Messages" not appearing in navigation bar.

Post by Castellana on February 5th 2013, 10:52 pm

@Sanket wrote:Just add any new pM image matching the rest of the navigation bar. The problem should be fixed then.
It basically means, whenever users get a PM; they don't get to see that image.

Thanks! I think I fixed it. The other images in the nav bar were illiweb.com images so I just copied the code for "messages" and substituted the words "new message" in the right place. After three tries of figuring out which exact words meant new message I got a flashing new messages image!

My other admin says he can now see everything correctly so I would say this is fixed!
Thanks! :wouhou:

SOLVED!

Castellana
Forumember

Female Posts : 282
Reputation : 5
Language : english

http://cvas.forumotion.com/portal

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