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malware alert

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In progress malware alert

Post by wally41544 on February 5th 2013, 6:07 am

I run a forum for an online gaming clan which includes 100 members and one of the members had this warning today as they tried to log in. I know that free site have to offer some sort of adverts to remain free but i don't like this warning my members may get as it may make the forum less popular. I have paid for the adverts to be disabled now can you please offer any advice as to whether this message may return? ..

thank you in advance for any help or advice

The warning read:
Content from cm.netseer.com, a known malware distributor, has been inserted into this web page. Visiting this page now is very likely to infect your computer with malware.

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In progress Re: malware alert

Post by Calιbuяn on February 5th 2013, 6:30 am

Hi, Smile

Can you provide a link to your forum?

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In progress Re: malware alert

Post by SLGray on February 5th 2013, 9:56 am

It will return if an advertisement appears from that site on your forum. You are not the only one having issues with this. Check out the Google search I did - http://www.google.com/search?hl=en&tbo=d&output=search&sclient=psy-ab&q=cm.netseer.com&btnK . It is not just Forumotion forums.

In the future please do not use bold as this is reserved for staff moderation.


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In progress Re: malware alert

Post by wally41544 on February 5th 2013, 1:53 pm

I'm really sorry for both not reading the whole of the forum rules as i normally do and using bold text i was unaware of the admin using it only but i just wanted to separate the message from the body ..I'm normally the nice guy on forums and dont want to create an impression i'm not
had i have read the rules properley i would have seen the part asking me to post my url of my form in sorry again i was in a rush to try and fix this issue ...
here's my forum
http://www.nationofdarkness.net/

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In progress Re: malware alert

Post by SLGray on February 5th 2013, 8:14 pm



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In progress Re: malware alert

Post by Neymar1 on February 5th 2013, 10:09 pm

Tell them to remove the "Yontoo" extension from their Google Chrome. They won't know they have it, but they will. One of our members had the same problem.

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In progress Re: malware alert

Post by RadioHead on February 5th 2013, 10:55 pm

Hi,

Fret not, your forum is safe!

Here's a Q&A:

Is it isolated?

If it's just specific to one person, there's an issue on their end; May need to take their browser into 'safe mode' and if the issue persists then it'll need further investigation (We can provide limited support there)
If others are getting the same warning then may simply be that you added a code recently it is conflicting with antivirus.
So, locate the code (trial and error) and it will be able to be removed this way.
Restore the good codes Smile
Make sure you keep a copy of your codes that you remove to bring them back.

(Note that it is possible that it is a false positive by their antivirus, which is highly likely as McAfee considers cm.netseer.com to be safe)

If the issue persists, we can support you along the majority of the way :-)

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