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Credits not refunded..

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Solved Credits not refunded..

Post by elysianpk on February 11th 2013, 10:07 pm

Okay so I tried to purchase the domain "ElysianPk.com" WHICH ISN'T EVEN TAKEN. -____- but I got this email
Code:
Hello, Following your reservation domain name elysianpk.com we regret to inform you that it is not available. Your credits will be automatically refunded, and we invite you to choose a new domain name is one of the proposals below, or inserting a new domain name in your administration panel. If you have other questions, thank you to contact our support forum http://forum.forumactif.com topic: Problem with my credits or my domain name

And I have 0 credits....
Code:
You have currently 0 credits.You have used 1600 credits since 11 Nov 2012 and 1600 credits since forum creation (22 Jun 2012)

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Solved Re: Credits not refunded..

Post by SLGray on February 11th 2013, 10:13 pm

When did you get that message?


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Solved Re: Credits not refunded..

Post by elysianpk on February 11th 2013, 10:15 pm

SLGray wrote:When did you get that message?

yahoo says 11:44am

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Solved Re: Credits not refunded..

Post by elysianpk on February 11th 2013, 10:16 pm

Rideem3 wrote:The domain is taken. The person just didn't upload his site yet.

That's fine but where's my credits..

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Solved Re: Credits not refunded..

Post by SLGray on February 11th 2013, 10:17 pm

I mean date wise.


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Solved Re: Credits not refunded..

Post by elysianpk on February 11th 2013, 10:28 pm

SLGray wrote:I mean date wise.

Today 2/11/13

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Solved Re: Credits not refunded..

Post by elysianpk on February 11th 2013, 10:32 pm

BTW this is my current site so you know who to refund the credits to http://elysian-pk.forumotion.com

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Solved Re: Credits not refunded..

Post by SLGray on February 11th 2013, 10:34 pm

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

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We will need to wait until Leeloo logs on and read this.


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Solved Re: Credits not refunded..

Post by elysianpk on February 11th 2013, 10:38 pm

SLGray wrote:
Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

First Reminder
We will need to wait until Leeloo logs on and read this.

Alright thanks for the help guys and can I ask a question I have concerning features on forumotion?

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Solved Re: Credits not refunded..

Post by elysianpk on February 11th 2013, 10:39 pm

Rideem3 wrote:I recommend that you create a new topic in the appropriate forum it belongs in so that others can find it if they have the same problem.

Alright thanks

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Solved Re: Credits not refunded..

Post by Shadow on February 12th 2013, 10:37 am

Hello,

Can you please provide a screenshot of the email you received ? Wink


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Solved Re: Credits not refunded..

Post by elysianpk on February 12th 2013, 12:51 pm

Leeloo wrote:Hello,

Can you please provide a screenshot of the email you received ? Wink

Okay sorry for the late reply,


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Solved Re: Credits not refunded..

Post by Shadow on February 12th 2013, 2:10 pm

It's fixed now Very Happy
Thanks a lot !


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