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My Moderators cann't delete threads

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Solved My Moderators cann't delete threads

Post by urbexmano on February 17th 2013, 4:55 pm

Hi,

When a moderator tries to delete a message he's getting a message
"Sorry, Only Administators can remove messages from this forum"
But we never disabeld that from the moderators rights

How can I enable it?

Thnx

Manuel

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Solved Re: My Moderators cann't delete threads

Post by The GreeK on February 17th 2013, 4:58 pm

Have you done this:

http://help.forumotion.com/t10988-organizing-groups-colors-in-legend

Have you given to the moderators all the permissions in the forums?
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Solved Re: My Moderators cann't delete threads

Post by urbexmano on February 17th 2013, 5:02 pm

@The GreeK wrote:Have you done this:

http://help.forumotion.com/t10988-organizing-groups-colors-in-legend

Have you given to the moderators all the permissions in the forums?
yes we did, we have created groups and provided them with Moderation options.
All options work like, Move, split, merge, lock, edit. But when they try to delete they get the message there not allowed.

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Solved Re: My Moderators cann't delete threads

Post by The GreeK on February 17th 2013, 5:09 pm

Well.

ACP < User and Groups < Groups < edit permissions < check if there are in all forums moderator. If this doesn't work go to:

ACP < General < Categories and Forums and check all the permissions who have in all forums.
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Solved Re: My Moderators cann't delete threads

Post by urbexmano on February 17th 2013, 5:57 pm

@The GreeK wrote:Well.

ACP < User and Groups < Groups < edit permissions < check if there are in all forums moderator. If this doesn't work go to:

ACP < General < Categories and Forums and check all the permissions who have in all forums.
They are in al forums Mods otherwise they weren't able to use the other moderator options,
Move, split, merge, lock, edit are working fine

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Solved Re: My Moderators cann't delete threads

Post by Sanket on February 17th 2013, 7:49 pm

Why don't you confirm whether the permissions are set or not in the two places where The Greek suggested?
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Solved Re: My Moderators cann't delete threads

Post by urbexmano on February 17th 2013, 8:29 pm

@Sanket wrote:Why don't you confirm whether the permissions are set or not in the two places where The Greek suggested?
Because if they weren't set, it will not be possible to moderate at all.
And as I told, the other options like, Move, Merge, Split, lock and edit are working fine.

I understand that you all are just trying to help, and I appreciate that.
But when I provide information that things are working and one thing isn't.
The solution will no be, if I have set a check at moderation or moderation permission at a certain forum or not.

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Solved Re: My Moderators cann't delete threads

Post by The GreeK on February 17th 2013, 8:30 pm

Can you provide your forum's url?
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Solved Re: My Moderators cann't delete threads

Post by urbexmano on February 17th 2013, 8:34 pm

@The GreeK wrote:Can you provide your forum's url?
Underground.go-board.com

I appreciate the help..

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Solved Re: My Moderators cann't delete threads

Post by SLGray on February 17th 2013, 8:35 pm

Is it all your moderators or just one?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: My Moderators cann't delete threads

Post by urbexmano on February 17th 2013, 10:49 pm

All

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Solved Re: My Moderators cann't delete threads

Post by Ina on February 19th 2013, 2:15 pm

It doesn't matter if you have given them mod permissions, you have to check on your forums if you have given them permissions to delete messages. If the "Delete messages" option is not checked in the forum's permissions table, they won't be able to delete topics.
If this permission is given, they should also see the delete button next to each message inside the topics.
You need to edit permission tables in "advanced" mode. (There is a link below the table)
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Solved Re: My Moderators cann't delete threads

Post by urbexmano on February 19th 2013, 6:58 pm

@Ina wrote:It doesn't matter if you have given them mod permissions, you have to check on your forums if you have given them permissions to delete messages. If the "Delete messages" option is not checked in the forum's permissions table, they won't be able to delete topics.
If this permission is given, they should also see the delete button next to each message inside the topics.
You need to edit permission tables in "advanced" mode. (There is a link below the table)
Where exactly can I find this "Delete Messages" option? I think thats the problem idd.
I have searched the controlpanel several times, but couldn't find it.

Thanks in advance

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Solved Re: My Moderators cann't delete threads

Post by Sanket on February 19th 2013, 7:01 pm

General>Categories and Forums
Click on a forum Name
Permissions tab
Delete its own message.
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Solved Re: My Moderators cann't delete threads

Post by urbexmano on February 19th 2013, 7:13 pm

@Sanket wrote:General>Categories and Forums
Click on a forum Name
Permissions tab
Delete its own message.
That's it, THANK YOU.....

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Solved Re: My Moderators cann't delete threads

Post by Sanket on February 19th 2013, 7:14 pm

Topic Solved & Locked
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