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[Bug report][Lost password]Forum does not accept CORRECT password after backup

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In progress [Bug report][Lost password]Forum does not accept CORRECT password after backup

Post by Mariofan13 on February 26th 2013, 11:19 pm

Hello, I have got a problem: I can log in to the uilities, but not in to my forum. Today, I made a full backup, because I have made something wrong in the ACP. But now I can't login in to my forum as founder, because the forum does not accept my password. It is very strange: At first I tried the password, I used for my admin account at the forum - i copied it from my password safe and pasted it in to the password field at the login form - rejected. Then i tried the password, which I use for the utilities, and wihich is accepted there. In the forum this password is REJECTED! In the utilities I wanted to delete the option "forbid the lost password option for mods and admins" (last option in the utilities). But this does not work too: I clicked the link "lost password", inserted my nickname and email, and pressed enter - I got a error messsage, because this option is deactivated for adminis and moderators in the ACP Exclamation - but I deleted this option in the utilities Exclamation. Please fix the bugs and send me a new password Exclamation

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In progress Re: [Bug report][Lost password]Forum does not accept CORRECT password after backup

Post by Sir Chivas™ on February 26th 2013, 11:45 pm

Here, this can help. I don't know if its going to change the password inside your forum. Either you give this a try or let an Administrator reply within this topic.
http://help.forumotion.com/t93821-lost-founders-password

Regards,
Sir Chivas.

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In progress Re: [Bug report][Lost password]Forum does not accept CORRECT password after backup

Post by SLGray on February 26th 2013, 11:49 pm

When you do a full back up, your forum password is reset to match the password for the utilities or the original password when you created the forum.


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Never post your email in public.


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In progress Re: [Bug report][Lost password]Forum does not accept CORRECT password after backup

Post by Mariofan13 on February 27th 2013, 6:59 am

Yes, i know - reda my first post, please.
I made a backup. Then, I try the pssword, wich is acceptred at the utilities, for the forum - it is rejected! And in the utilities the last option - to activate the lost password functoon for admins - does not work!! PLEASE FIX THE BUG AND SEND ME A NEW PASSWORD!

Mariofan13
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In progress Re: [Bug report][Lost password]Forum does not accept CORRECT password after backup

Post by SLGray on February 27th 2013, 7:03 am

Please read this and follow what it says to do - http://help.forumotion.com/t93821-lost-founders-password .


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