can't view forum
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can't view forum
Hello,
I am having trouble this morning.  I removed a pop under from my forum and now when I go to my forum all I see is this spam.  I have disabled the pop up ads from the affiliate sites as well.  Can someone help me get my forum back to normal? ÂÂ
URL is >>  http://www.ptcdiscussionforum.com/
I am having trouble this morning.  I removed a pop under from my forum and now when I go to my forum all I see is this spam.  I have disabled the pop up ads from the affiliate sites as well.  Can someone help me get my forum back to normal? ÂÂ
URL is >>  http://www.ptcdiscussionforum.com/
future2020- New Member
- Posts : 22
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Language : english
Location : USA
Re: can't view forum
How did you remove the ads, and which ads are you exactly referring to?
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Re: can't view forum
I deleted the ads. One of the ads was from cpmgo a 728x90 banner and the other was a 468x60 banner from Qadabra under the rotating section at top of forum.
Both had pop unders set for them. I was getting complaints for too many pop unders so I decided to remove them both today and add a different advert without pop unders. When I initially started this thread when I went to the site all I saw was my forum flash on the screen then a white screen with ads on it. Now there is just a white screen when you go to my forum, I don't know if there is some sort of virus or what.
Both had pop unders set for them. I was getting complaints for too many pop unders so I decided to remove them both today and add a different advert without pop unders. When I initially started this thread when I went to the site all I saw was my forum flash on the screen then a white screen with ads on it. Now there is just a white screen when you go to my forum, I don't know if there is some sort of virus or what.
future2020- New Member
- Posts : 22
Reputation : 1
Language : english
Location : USA
Re: can't view forum
Try using the forum utilities to gain access to your administration panel: https://www.forumotion.com/en/utils/ . Or add this to the last of the forum's link: /admin .
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: can't view forum
Utilities is asking for password info. Would this be my forum account name and password????? it's not taking my info.
future2020- New Member
- Posts : 22
Reputation : 1
Language : english
Location : USA
Re: can't view forum
Try your forum address and password.
Derri- Helper
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Location : Scotland, United Kingdom
Re: can't view forum
still didn't work:cry:
future2020- New Member
- Posts : 22
Reputation : 1
Language : english
Location : USA
Re: can't view forum
Are you using your original email and password that you created the forums with when attempting to log in to the utilities?
Derri- Helper
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Language : English & Basic French
Location : Scotland, United Kingdom
Re: can't view forum
noI donot have that information
future2020- New Member
- Posts : 22
Reputation : 1
Language : english
Location : USA
Re: can't view forum
Well that's the information you need to login to the founders account or your forum address and original password.
You can attempt to reset your password and other information so you can log into your forum utilities by reading this tutorial.
https://help.forumotion.com/t93821-lost-founder-s-password
You can attempt to reset your password and other information so you can log into your forum utilities by reading this tutorial.
https://help.forumotion.com/t93821-lost-founder-s-password
Derri- Helper
- Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
Re: can't view forum
Hi,
Are you the founder of the forum? Do you remember the info such as email and password used when creating the forum? If not, please try this out:
https://help.forumotion.com/t93821-lost-founders-password
Are you the founder of the forum? Do you remember the info such as email and password used when creating the forum? If not, please try this out:
https://help.forumotion.com/t93821-lost-founders-password
Sir Chivas™- Helper
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Re: can't view forum
Thanks guys, but is there any way that I can have someone reset my forum to a previous state? It was working just fine this am before I removed the banners and added a new banner code.
future2020- New Member
- Posts : 22
Reputation : 1
Language : english
Location : USA
Re: can't view forum
future2020 wrote:Thanks guys, but is there any way that I can have someone reset my forum to a previous state? It was working just fine this am before I removed the banners and added a new banner code.
Did you remove the ad banners? If so you can't do that.
Sorry but that's the only way, you'll have to request a new password to log into the utilities and then do a backup via them.
Derri- Helper
- Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
Re: can't view forum
Thanks, I removed banners,but I have paid to be able to add and remove my banners...
future2020- New Member
- Posts : 22
Reputation : 1
Language : english
Location : USA
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