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Chatbox scrolling glitches

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Solved Chatbox scrolling glitches

Post by JaK on March 6th 2013, 7:12 am

http://ttrpg.forumotion.com/

For some reason on my Computer specifically and a few others our chatbox is having technical issues. Mainly, for me it does not refresh unless I post again, but will not refresh others post. So I must constantly refresh the page. (I already tried emptying my cache and updating my computer) I use Google Chrome by the way.

Additionally, for others it will skip back up after every post causing the user to have to scroll down. Our chatbox has been having more and more issues since the forummotion update about a month or so ago to the point that I had to bring up the concern here.


Last edited by JaK on March 22nd 2013, 2:55 am; edited 1 time in total

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Solved Re: Chatbox scrolling glitches

Post by Sanket on March 6th 2013, 8:51 am

As far as I know, it refreshes only after someone posts.

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Solved Re: Chatbox scrolling glitches

Post by SLGray on March 6th 2013, 8:52 am

Sanket is correct. It refreshes when someone sends a new message. So for yours to refresh, you will have to send a new message.


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Solved Re: Chatbox scrolling glitches

Post by JaK on March 6th 2013, 5:13 pm

Maybe I'm not being clear. It only refreshes for me personally when I post, not when someone else posts. So I have to post to read what was said or I won't see anything new at all...for hours. Additionally as I said for others when it does refresh, it scrolls back up; ie. it doesn't refresh correctly. I would show screen shots, but I doubt they'd help much.

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Solved Re: Chatbox scrolling glitches

Post by Sanket on March 6th 2013, 5:20 pm

Oh you mean, when others post you don't get it to scroll?

I believe, thats what happens with me too since the beginning. Can anyone else confirm this?

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Solved Re: Chatbox scrolling glitches

Post by SLGray on March 6th 2013, 7:04 pm

I noticed this happening on my forum, too. It started about two years ago. It does not do it all the time, but randomly.


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Solved Re: Chatbox scrolling glitches

Post by JaK on March 7th 2013, 3:19 am

It's actually getting progressively worse.

It's to the point now where it wont show anyone is in the CB before you log into it and then when you do you find out there were people already logged in.

Additionally, people will log out and it will log them in and out once or twice upon them doing so. Vice versa for them attempting to log into CB.

Plus, when you log out it will still show you're logged in sometimes on your screen.

Lastly, names of people in the chatbox won't show and then will show at random moments even though no one has logged out or in.

These issues occur as a hit and miss for all the members on my forum. Some have them, some don't, but the majority have at least one or two of them. Could a resync fix the chatbox errors?

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Solved Re: Chatbox scrolling glitches

Post by SLGray on March 7th 2013, 6:49 am

It could fix it.


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Solved Re: Chatbox scrolling glitches

Post by JaK on March 11th 2013, 7:15 pm

Ok, well before I try this I would just like to know if there's any other possible approach?

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Solved Re: Chatbox scrolling glitches

Post by atwengerd on March 15th 2013, 1:09 am

This is actually among the many issues with my chatbox too. Not only that, but the scrolling bar is gone, the separator between the chat and username boxes are gone, buttons are missing, it's just.. a bad time. Solving this would help me with at least one of the issues.

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Solved Re: Chatbox scrolling glitches

Post by Sanket on March 15th 2013, 8:02 am

atwengerd, why don't you create a new thread about your problem with the details?

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Solved Re: Chatbox scrolling glitches

Post by JaK on March 19th 2013, 5:52 am

That's nice, but what about my problem? I still haven't received a discernible answer or advice on how to handle the issue?

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Solved Re: Chatbox scrolling glitches

Post by Sanket on March 19th 2013, 5:59 am

@atwengerd wrote:This is actually among the many issues with my chatbox too. Not only that, but the scrolling bar is gone, the separator between the chat and username boxes are gone, buttons are missing, it's just.. a bad time. Solving this would help me with at least one of the issues.
Can you post a screenshot of this? Did you add some css, after which this problem occurred?

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Solved Re: Chatbox scrolling glitches

Post by JaK on March 21st 2013, 8:35 am

Spoiler:

Here's a screen shot of an issue my cb is having. I've logged off, but everything said is still there? In addition to it still not refreshing unless I refresh the page.

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Solved Re: Chatbox scrolling glitches

Post by Sanket on March 21st 2013, 10:24 am

Login into the chatbox, then post a screenshot please?

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Solved Re: Chatbox scrolling glitches

Post by Sir Chivas™ on March 21st 2013, 12:02 pm

Clearing the chat-box might help. Wink


Code:
/clear



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Solved Re: Chatbox scrolling glitches

Post by JaK on March 21st 2013, 7:10 pm

Ya we clear it often, but it still has these issues.

Spoiler:

Screen shot of me logged in.

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Solved Re: Chatbox scrolling glitches

Post by Sanket on March 21st 2013, 7:16 pm

While logged in, there doesn't seem to be a problem.


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Solved Re: Chatbox scrolling glitches

Post by JaK on March 21st 2013, 7:24 pm

I've already explained while logged in "the issue" is that it doesn't refresh at all and when I log out, it doesn't log out correctly as you can see. To refresh it I have to refresh my entire web browser.

However, in my screen shot you can see I do have auto-refresh checked.

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Solved Re: Chatbox scrolling glitches

Post by Sanket on March 21st 2013, 7:25 pm

Can you provide me a test member account via PM?

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Solved Re: Chatbox scrolling glitches

Post by JaK on March 21st 2013, 7:51 pm

Well thanks anyway, since others aren't having the problem Im having I guess it must by my internet connection? Because Im still having same issues on Mozilla Firefox...or could be my cpu.

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Solved Re: Chatbox scrolling glitches

Post by Sanket on March 21st 2013, 7:53 pm

Solved? It doesn't seem to be a problem to me.

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Solved Re: Chatbox scrolling glitches

Post by Jophy on March 24th 2013, 3:45 am

Since the topic was marked solved and no reply was given...

Topic Solved & Locked

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