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Information stolen

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In progress Information stolen

Post by Shek on March 11th 2013, 3:39 pm

Hello Hello

I have a question in relation the stolen of information account of forum. Smile Perchance, a user could access the Internet user tools and I can not get them back, because he changed the email. That is, I do not have my email linked to the foundation of user tools. What to do?

Thanks a lot.
Very Happy

Shek
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In progress Re: Information stolen

Post by Base on March 11th 2013, 3:41 pm

Hello,

You can try using the utilities located here: http://www.forumotion.com/en/utils/

To restore the forum and/or modify the founder account in the attempt of a hack. Alternatively, if you have lost your password and it needs resetting, please follow this link: http://help.forumotion.com/t93821-lost-founder-s-password

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In progress Re: Information stolen

Post by Shek on March 11th 2013, 3:49 pm

Thanks for the support, however, you do not understand me. They stole everything from me. I can not go into user tools because the hacker changed the email foundation in the tools, and on my forum.

Shek
Active Poster

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http://www.shiftactif.com/

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In progress Re: Information stolen

Post by Sir Chivas™ on March 11th 2013, 3:56 pm




Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



Sir Chivas™
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In progress Re: Information stolen

Post by Shek on March 11th 2013, 4:11 pm

For example:
A hacker stole my access both the forum as well as the tools user, this hacker changed my address foundation tools. The question is: through the topic information above, I can recover my forum even email the foundation has changed the tools? bwi

Shek
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In progress Re: Information stolen

Post by Sir Chivas™ on March 12th 2013, 2:29 am

Yes you may,

Have you tried this link: http://help.forumotion.com/t93821-lost-founder-s-password

They will reset your password and also a think do a backup to your forum..



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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In progress Re: Information stolen

Post by Shek on March 12th 2013, 4:01 pm

ok, thanks... i await Leeloo.

Shek
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In progress Re: Information stolen

Post by Shek on March 13th 2013, 3:03 pm

Up

Shek
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In progress Re: Information stolen

Post by Sanket on March 13th 2013, 3:19 pm

Is the message you sent Leeloo, still in your Oubtbox or Sentbox?

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In progress Re: Information stolen

Post by Shek on March 13th 2013, 4:22 pm

Hello! Hello

I will explain to you what I mean. Wink

I was hacked. Sad The hacker stolen my email of fundation and my forum, leaving me without access to any tool. He changed the email address on the tools, and if I request a new password the same goes for his email.

Shek
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In progress Re: Information stolen

Post by Sanket on March 13th 2013, 4:25 pm

Thats not the question I am asking, please answer my question whether the PM you sent to Leeloo has been read or not.

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In progress Re: Information stolen

Post by Leviosa on March 13th 2013, 5:15 pm

I received a PM yesterday, asking to come and see this topic.

I can change the creation email address of the forum if you provide me the first creation email address and the forum's URL by PM.


No help without your forum url
No support via private message



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In progress Re: Information stolen

Post by Shek on March 14th 2013, 6:33 pm

@Sanket wrote:Thats not the question I am asking, please answer my question whether the PM you sent to Leeloo has been read or not.
Sorry Sanket, i understand English well, but when I passed unnoticed in by message. Sad I'm sorry!!! beu I'll finish this topic with Leeloo then. Could block it, please?
Leeloo wrote:I received a PM yesterday, asking to come and see this topic.

I can change the creation email address of the forum if you provide me the first creation email address and the forum's URL by PM.
Yes Leeloo, i sent.

Thanks for accompanying me by private message PM. thumleft

Shek
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