Information stolen

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In progress Information stolen

Post by Shek Crowley on March 11th 2013, 3:39 pm

Hello Hello

I have a question in relation the stolen of information account of forum. Smile Perchance, a user could access the Internet user tools and I can not get them back, because he changed the email. That is, I do not have my email linked to the foundation of user tools. What to do?

Thanks a lot.
Very Happy
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In progress Re: Information stolen

Post by Base on March 11th 2013, 3:41 pm

Hello,

You can try using the utilities located here: http://www.forumotion.com/en/utils/

To restore the forum and/or modify the founder account in the attempt of a hack. Alternatively, if you have lost your password and it needs resetting, please follow this link: http://help.forumotion.com/t93821-lost-founder-s-password
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In progress Re: Information stolen

Post by Shek Crowley on March 11th 2013, 3:49 pm

Thanks for the support, however, you do not understand me. They stole everything from me. I can not go into user tools because the hacker changed the email foundation in the tools, and on my forum.
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In progress Re: Information stolen

Post by Sir Chivas™ on March 11th 2013, 3:56 pm





Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please y it as solved.


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In progress Re: Information stolen

Post by Shek Crowley on March 11th 2013, 4:11 pm

For example:
A hacker stole my access both the forum as well as the tools user, this hacker changed my address foundation tools. The question is: through the topic information above, I can recover my forum even email the foundation has changed the tools? bwi
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In progress Re: Information stolen

Post by Sir Chivas™ on March 12th 2013, 2:29 am

Yes you may,

Have you tried this link: http://help.forumotion.com/t93821-lost-founder-s-password

They will reset your password and also a think do a backup to your forum..




Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please y it as solved.


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In progress Re: Information stolen

Post by Shek Crowley on March 12th 2013, 4:01 pm

ok, thanks... i await Leeloo.
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In progress Re: Information stolen

Post by Shek Crowley on March 13th 2013, 3:03 pm

Up
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In progress Re: Information stolen

Post by Sanket on March 13th 2013, 3:19 pm

Is the message you sent Leeloo, still in your Oubtbox or Sentbox?
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In progress Re: Information stolen

Post by Shek Crowley on March 13th 2013, 4:22 pm

Hello! Hello

I will explain to you what I mean. Wink

I was hacked. Sad The hacker stolen my email of fundation and my forum, leaving me without access to any tool. He changed the email address on the tools, and if I request a new password the same goes for his email.
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In progress Re: Information stolen

Post by Sanket on March 13th 2013, 4:25 pm

Thats not the question I am asking, please answer my question whether the PM you sent to Leeloo has been read or not.
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In progress Re: Information stolen

Post by Shadow on March 13th 2013, 5:15 pm

I received a PM yesterday, asking to come and see this topic.

I can change the creation email address of the forum if you provide me the first creation email address and the forum's URL by PM.
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In progress Re: Information stolen

Post by Shek Crowley on March 14th 2013, 6:33 pm

@Sanket wrote:Thats not the question I am asking, please answer my question whether the PM you sent to Leeloo has been read or not.
Sorry Sanket, i understand English well, but when I passed unnoticed in by message. Sad I'm sorry!!! beu I'll finish this topic with Leeloo then. Could block it, please?
Leeloo wrote:I received a PM yesterday, asking to come and see this topic.

I can change the creation email address of the forum if you provide me the first creation email address and the forum's URL by PM.
Yes Leeloo, i sent.

Thanks for accompanying me by private message PM. thumleft
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