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Information stolen

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In progress Information stolen

Post by Shek Crowley on Mon 11 Mar - 16:39

Hello Hello

I have a question in relation the stolen of information account of forum. Smile Perchance, a user could access the Internet user tools and I can not get them back, because he changed the email. That is, I do not have my email linked to the foundation of user tools. What to do?

Thanks a lot.
Very Happy
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In progress Re: Information stolen

Post by Base on Mon 11 Mar - 16:41

Hello,

You can try using the utilities located here: http://www.forumotion.com/en/utils/

To restore the forum and/or modify the founder account in the attempt of a hack. Alternatively, if you have lost your password and it needs resetting, please follow this link: http://help.forumotion.com/t93821-lost-founder-s-password
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In progress Re: Information stolen

Post by Shek Crowley on Mon 11 Mar - 16:49

Thanks for the support, however, you do not understand me. They stole everything from me. I can not go into user tools because the hacker changed the email foundation in the tools, and on my forum.
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In progress Re: Information stolen

Post by Sir Chivas™ on Mon 11 Mar - 16:56





Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please y it as solved.


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In progress Re: Information stolen

Post by Shek Crowley on Mon 11 Mar - 17:11

For example:
A hacker stole my access both the forum as well as the tools user, this hacker changed my address foundation tools. The question is: through the topic information above, I can recover my forum even email the foundation has changed the tools? bwi
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Shek Crowley
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In progress Re: Information stolen

Post by Sir Chivas™ on Tue 12 Mar - 3:29

Yes you may,

Have you tried this link: http://help.forumotion.com/t93821-lost-founder-s-password

They will reset your password and also a think do a backup to your forum..




Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please y it as solved.


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In progress Re: Information stolen

Post by Shek Crowley on Tue 12 Mar - 17:01

ok, thanks... i await Leeloo.
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In progress Re: Information stolen

Post by Shek Crowley on Wed 13 Mar - 16:03

Up
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In progress Re: Information stolen

Post by Sanket on Wed 13 Mar - 16:19

Is the message you sent Leeloo, still in your Oubtbox or Sentbox?
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In progress Re: Information stolen

Post by Shek Crowley on Wed 13 Mar - 17:22

Hello! Hello

I will explain to you what I mean. Wink

I was hacked. Sad The hacker stolen my email of fundation and my forum, leaving me without access to any tool. He changed the email address on the tools, and if I request a new password the same goes for his email.
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In progress Re: Information stolen

Post by Sanket on Wed 13 Mar - 17:25

Thats not the question I am asking, please answer my question whether the PM you sent to Leeloo has been read or not.
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In progress Re: Information stolen

Post by Shadow on Wed 13 Mar - 18:15

I received a PM yesterday, asking to come and see this topic.

I can change the creation email address of the forum if you provide me the first creation email address and the forum's URL by PM.


No help without your forum url
No support via private message


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In progress Re: Information stolen

Post by Shek Crowley on Thu 14 Mar - 19:33

@Sanket wrote:Thats not the question I am asking, please answer my question whether the PM you sent to Leeloo has been read or not.
Sorry Sanket, i understand English well, but when I passed unnoticed in by message. Sad I'm sorry!!! beu I'll finish this topic with Leeloo then. Could block it, please?
Leeloo wrote:I received a PM yesterday, asking to come and see this topic.

I can change the creation email address of the forum if you provide me the first creation email address and the forum's URL by PM.
Yes Leeloo, i sent.

Thanks for accompanying me by private message PM. thumleft
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