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New Members Having issues Signing up

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In progress New Members Having issues Signing up

Post by thecajunnacho78 on March 13th 2013, 8:37 pm

The title basically describes the problem. I have been trying to get new members to my site, and the last two guys both had issues of going through the sign up process then not getting an email confirming that they signed up. They couldn't sign in either with the information they put in. Can anybody help me?

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In progress Re: New Members Having issues Signing up

Post by APE on March 13th 2013, 9:32 pm

Hello this has been a small problem for some time some Emails get sent to the junk Emails. also some Email addresses block us and we don't know why so there is away for getting your members confirmed and this is to do this your self.

Go to ACP >> Users & Groups tab >> Users >> Inactive Users
Tick the ones you wish to give there account to and then save

then send an Email to them saying you have set there account for them.

Now this is done your members should get any news letters you send by Email.

Hope this helps
From your Friendly helper Ape





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In progress Re: New Members Having issues Signing up

Post by UltimateHomer on March 25th 2013, 7:18 pm

I'm having a problem where new members are trying to register but are being told that the name chosen is already in use.

The icon at the bottom of the forum says "this forum is locked". Did I lock out new members?

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In progress Re: New Members Having issues Signing up

Post by Sanket on March 25th 2013, 7:20 pm

The thing at the bottom is just a caption.

Users & groups>inactive users
Check if the username is there, if it is. You can activate it there.

Else, General>Forum>Security
Unauthorize subscriptions made with the most commonly used spam usernames. :No
Save.
It is not advised to change it to No.


Last edited by Sanket on March 25th 2013, 7:32 pm; edited 1 time in total

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In progress Re: New Members Having issues Signing up

Post by UltimateHomer on March 25th 2013, 7:30 pm

I bet it's the spam username thing. Thank you!

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In progress Re: New Members Having issues Signing up

Post by Guest on March 26th 2013, 1:49 pm

@Sanket wrote:Else, General>Forum>Security
Unauthorize subscriptions made with the most commonly used spam usernames. :No
Save.
It is not advised to change it to No.
Sanket is right. You should not have the setting for most commonly used spam usernames set to yes.
You should not set it to no.
Otherwise users will be able to register on the forum with short usernames.
Which often get blocked by anti spam plugins. So it's better not to change this setting.As it also protects your users from being blocked out of their accounts.
Some users complain when their choice of username is restricted to more unique names,longer names, or lower case letters for example.
But in the end it's for the members own good,as spammers are less likely
to duplicate the longer or less common usernames.


Last edited by Andrea Borman on March 26th 2013, 5:54 pm; edited 1 time in total (Reason for editing : Typing error.)

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In progress Re: New Members Having issues Signing up

Post by Sanket on March 26th 2013, 3:14 pm

Andrea you should set it to Yes.
Unauthorize subscriptions made with the most commonly used spam usernames.:

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In progress Re: New Members Having issues Signing up

Post by Guest on March 26th 2013, 5:53 pm

@Sanket wrote:Andrea you should set it to Yes.
Unauthorize subscriptions made with the most commonly used spam usernames.:
I did set it to yes.
I meant to say that the settings should be set as yes not no.
I corrected my last post now.

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In progress Re: New Members Having issues Signing up

Post by Sanket on March 26th 2013, 7:22 pm

No problem Wink

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In progress Re: New Members Having issues Signing up

Post by Sir Chivas™ on March 27th 2013, 7:05 am

Is this solved?



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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In progress Re: New Members Having issues Signing up

Post by Mønsted on March 30th 2013, 4:09 pm

I'm sorry but what is the answer to the question? (im a little slow)

I have the same problem with an user, who has three letters in his profile.

Is the answer that he shall make it longer?

I am confused because in security under "Unauthorize subscriptions made with the most commonly used spam usernames." there are some example like "Cheapest viagra" which are longer than 3 letters, but stil Unusable.

In fact, I can see that we have a user with 3 letters without problems?

I would hate to ask the users who is trying to login to our new forum, to make new user names, because we are moving them from another forum (provider), to your forum.

Sorry for my bad English

Flemming Mønsted
http://slagteforum.danskforum.net/


Last edited by Mønsted on March 30th 2013, 8:07 pm; edited 1 time in total

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In progress Re: New Members Having issues Signing up

Post by Mønsted on March 30th 2013, 4:16 pm

In fact, I can see that we have a user with 3 letters without problems?

Flemming Mønsted
URL removed - No need to post your URL twice. With one time is fine or it'll be considered as advertising, thanks.

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In progress Re: New Members Having issues Signing up

Post by Sir Chivas™ on March 30th 2013, 4:46 pm

@Mønsted wrote:I'm sorry but what is the answer to the question? (im a little slow)

I have the same problem with an user, who has three letters in his profile.

Is the answer that he shall make it longer?

I am confused because in security under "Unauthorize subscriptions made with the most commonly used spam usernames." there are some example like "Cheapest viagra" which are longer than 3 letters, but stil Unusable.

I would hate to ask the users who is trying to login to our new forum, to make new user names, because we are moving them from another forum (provider), to your forum.

Sorry for my bad English

Flemming Mønsted
http://slagteforum.danskforum.net/

@Mønsted wrote:In fact, I can see that we have a user with 3 letters without problems?

Flemming Mønsted

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!


Answers have been given by APE & Sanket, read carefully above.

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