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Chatbox doesn't work

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Solved Chatbox doesn't work

Post by misskitten on March 17th 2013, 3:19 am

My forum uses phpbb3, I've activated the chatbox, however all that happens is that a great big white rectangle appears on top/bottom of my forum. First I thought the issue was with my own browser or computer, however I've tested it out in both firefox and ie, as well as heard from my members that all they, too, seem to see is a great white rectangle. I've also tried the hidden option to see if I could access the chatbox that way, however all that happens is that a new blank page opens, nothing else.

I cannot see what else I can do, so please help and tell me either why it isn't working or how I can make it work.

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Solved Re: Chatbox doesn't work

Post by Derri on March 17th 2013, 3:28 am

Hi,

Could you provide a link to your forum so we can see this issue. Have you recently installed any coding that might effect the chatbox?



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Solved Re: Chatbox doesn't work

Post by misskitten on March 17th 2013, 3:43 am

I tried to include a link to the forum, but got a message that I wasn't allowed to include external links in my post, but here's what I can give you

whovian. betaboard. net

I have not installed any form of coding, the only other module I've turned on is the reputation system, which is working perfectly.

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Solved Re: Chatbox doesn't work

Post by Derri on March 17th 2013, 4:08 am

Thanks,

I signed up to your forum and I can now view the issue. I do need to ask, have you changed the chatbox colors at all?


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Solved Re: Chatbox doesn't work

Post by misskitten on March 17th 2013, 4:16 am

The only options my admin control panel (and yes, it's on the advanced setting, not the simple) allow me to do is "activate", choose whether to display it on the top, on the bottom or have it be hidden, ban users and add moderators. There is no option for me to change colors, I have no access to the chatbox's basecode, if there is such an option I haven't found it anywhere within my admin control panel...

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Solved Re: Chatbox doesn't work

Post by Sanket on March 17th 2013, 8:06 am


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Solved Re: Chatbox doesn't work

Post by misskitten on March 18th 2013, 1:27 am

Thank you, it's working now Smile I just have one last question. The link images at the bottom of the chatbox (for bold, italic, font color, etc) keep "jumping" whenever the mouse hover over them, could you guys just let me know how to fix that in the css?

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Solved Re: Chatbox doesn't work

Post by misskitten on March 19th 2013, 1:37 am

Never mind, I figured out how to stop the images from jumping, for anyone else who might ask:

Code:

div#divbold, div#divitalic, div#divunderline,
div#divstrike, div#divcolor, div#divsmilies{
   border:0;
}

And if anyone wants to align the images and input field with the submit-button, here's how to do that:

Code:

#chatbox_footer input#message, div#divbold, div#divitalic, div#divunderline,
div#divstrike, div#divcolor, div#divsmilies{
   margin-top:3px;
}

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Solved Re: Chatbox doesn't work

Post by SLGray on March 19th 2013, 1:50 am

Thanks for posting the solution.
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