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password error message trying to create new forum

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Solved password error message trying to create new forum

Post by irrielanger on March 25th 2013, 7:07 am

i am new and every time i try to create a new forum, enter all my info, i receive this error message, "Your password and its checking must be identical...." i have tried several times now. this is my first time creating a forum or using this site, so i am confused as to how to fix this issue ...

thank you!

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Solved Re: password error message trying to create new forum

Post by Jophy on March 25th 2013, 7:44 am

Hello,

Are you sure everything is matched on the fields:
Password:
Confirm Password:
(including the e-mail)
?

Try clearing cache:
http://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
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Solved Re: password error message trying to create new forum

Post by SLGray on March 25th 2013, 8:10 am

Also make sure that you do not accidentally press the caps lock key on your keyword.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: password error message trying to create new forum

Post by irrielanger on March 25th 2013, 11:06 am

the form never offers a confirm password box. in that case i would know the issue, but as you can see from the screenshot, i'm only allowed to enter my password once, yet i keep getting this message. what is it trying to match the password to?

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Solved Re: password error message trying to create new forum

Post by Sanket on March 25th 2013, 11:13 am

Can you send me the exact details with the password you want to choose via PM, so i can try creating this?
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Solved Re: password error message trying to create new forum

Post by irrielanger on March 25th 2013, 11:42 am

solved, thank you. Smile

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Solved Re: password error message trying to create new forum

Post by Sanket on March 25th 2013, 11:43 am

Smile
Topic Solved & Locked
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