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Problems with Cname redirecton Please Help

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In progress Problems with Cname redirecton Please Help

Post by secretp on March 28th 2013, 1:55 pm

Hi,

I have bought a domain name www.myhopsitalexperience.co.uk and I am trying to set a redirection so that when you enter it in the address bar you are automatically taken to my forum www.myhospitalexperience.forumotion.co.uk. I am in the middle of setting up the forum and would like some help please as to how I go about this.

I have entered the cname from my account at domain monster as

CNAME records

This section is for updating or removing your CNAME records.
Alias Address/FQDN Remove
www.myhospitalexperience.forumotion.co.uk.


However, when I go to the configuration page in the admin panel it gives me this error


The supplied domain name is not well configured
Your CNAME must redirect to : myhospitalexperience.forumotion.co.uk


The strange thing is if I type www.myhospitalexperience.co.uk in the address bar it redirects to forum motion but I get this error


The forum www.myhospitalexperience.co.uk doesn't exist.Verify the internet address you typed : www.myhospitalexperience.co.uk,
and try again if there is a mistake.
It is possible that the administrator has chosen to delete it.


Any ideas?

Gracias x

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In progress Re: Problems with Cname redirecton Please Help

Post by Sanket on March 28th 2013, 5:08 pm


Sanket
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In progress Re: Problems with Cname redirecton Please Help

Post by emanger on March 31st 2013, 12:32 am

I have the same issue. The panel wont let me save it but the domain leads to the ForuMotion page.

My forum is clancaos.forumotions.in

Trying to pair with clancaosforum.net

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In progress Re: Problems with Cname redirecton Please Help

Post by SLGray on March 31st 2013, 4:14 am

@emanger wrote:I have the same issue. The panel wont let me save it but the domain leads to the ForuMotion page.

My forum is clancaos.forumotions.in

Trying to pair with clancaosforum.net
When I enter the first link in my browser, the other links loads. It can take sometime before the redirection to be complete (up to 72 hours).


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Problems with Cname redirecton Please Help

Post by secretp on April 2nd 2013, 12:27 pm

@Sanket wrote:Did you try it with http://myhospitalexperience.co.uk


Yes, still the same thing

[/quote]

I have looked at the tutorial and everything I am doing is correct? yet it takes me to the forumotion web page saying it doesn't exist?



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In progress Re: Problems with Cname redirecton Please Help

Post by Sanket on April 2nd 2013, 12:31 pm

Well, you will need to set it up properly at your domain registrar. I would suggest you to take help from them to set it up. The only tutorial which was available is already provided, there is nothing i can do to help you as I have never done it personally.

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In progress Re: Problems with Cname redirecton Please Help

Post by Rouge on April 2nd 2013, 7:11 pm

Here's a tip from someone who is experiencing the same issue. I have found that the problem is not with Forumotion. The tutorials are perfect and give step by step instructions. However, it depends upon your Domain Hosts cpanel set-up.

To remedy your problem, one would need to keep the CNAME as ALIAS in order for the redirection to work and all that is done from where ever you bought your domain.

For instance, I purchased a domain from BlueHost. I still haven't been able to link the two together because I can't find where the CNAME ... ALIAS is located. You really need to go through your support and explain to them exactly what you need.

I'll be watching this post because I need to know how it's done as well. When we find out, maybe there won't be as many members posting the same issue in the future.

I am still working with Support at BlueHost! Sad

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