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Can't log in to my forum or admin panel

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In progress Can't log in to my forum or admin panel

Post by rhdvert on April 1st 2013, 2:28 am

I created the following forum:

http://c3vs.forumotion.com

I deleted it but recently brought it back online. I can not log in the the forum or admin panel. Please help. Thank you...

Old username was joebug1951

since I could not log in with that name I had to create a whole new profile just to post this question!

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In progress Re: Can't log in to my forum or admin panel

Post by SLGray on April 1st 2013, 2:30 am

Please read this - http://help.forumotion.com/t93821-lost-founder-s-password . You will need one more post to send a private message.

Moved to Connection Problems.


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In progress Re: Can't log in to my forum or admin panel

Post by rhdvert on April 1st 2013, 3:08 am

http://c3vs.forumotion.com

Cannot log in as a user or admin


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In progress Re: Can't log in to my forum or admin panel

Post by SLGray on April 1st 2013, 3:15 am

Did you try using Admin as the username and the original password that you used when you created the forum?


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In progress Re: Can't log in to my forum or admin panel

Post by rhdvert on April 1st 2013, 3:25 am

Yes, I tried that also

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In progress Re: Can't log in to my forum or admin panel

Post by rhdvert on April 1st 2013, 4:12 am

This is what I get:

the security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security

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In progress Re: Can't log in to my forum or admin panel

Post by Jophy on April 1st 2013, 5:49 am

Hello,

The original founder account would still work if you remember the password well, however, you must proceed here:
http://help.forumotion.com/t93821-lost-founder-s-password

And follow further instructions for us to send you a new password then Wink

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead.

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