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Mobile access redirecting.... Again!

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Pro Admin Mobile access redirecting.... Again!

Post by cookiemonster395 on April 2nd 2013, 3:06 pm

This seems to be an ongoing problem that is creating a lot of disruption for users wanting to access the forum from their android/smart phones.

I first brought this to your attention HERE

And then again HERE

This latest redirection is taking us our members to their App Store

HERE

We're a UK forum and this is a screen shot of the page directed to


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Pro Admin Re: Mobile access redirecting.... Again!

Post by Darth Apple on April 2nd 2013, 3:11 pm

I've never had any problems myself with the link, but I don't use the mobile version often, so I could be missing something. Do you know if you have any ad.fly links on your forum? Ad.fly is know to cause these kinds of problems.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 2nd 2013, 3:18 pm

The problems have been resolved by Leeloo previously. The problem is not with the forum

To quote Leeloo for the previous redirections caused:

Leeloo wrote:Our ads provider seems to be responsible of this redirection (I guess it can be due to the keywords of the forum).

Its also being brought to my attention which is most disturbing to our members and I do not wish to follow the link nor screen shot it or post a link here for fear of youngsters maybe on the forum but they're being directed also and most importantly to a site called 'Pornbuzz'.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by Jophy on April 2nd 2013, 3:22 pm

Hello,

I will forward your problem to our main administrator, please be patient, thanks Smile

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 2nd 2013, 3:24 pm

Many thanks Jophy.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by Jophy on April 3rd 2013, 7:14 am

Hello,

Just to let you know, our main admin replied to my report, he said that he'll be looking into the problem, thank you for waiting Smile

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 5th 2013, 10:22 pm

Many thank thanks Jophy. The linking to porn sites is becoming a real problem now and is seriously distressing the women on the forum.

Content Removed

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Pro Admin Re: Mobile access redirecting.... Again!

Post by SLGray on April 5th 2013, 11:22 pm

Please do not posted links or just the name of a site that has pornographic content.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 6th 2013, 7:45 am

What am I supposed to do to alert the admin that I'm being redirected to these sites? Leeloo requests that I tell her where I'm being redirected, and I'm trying my very best here to just add the name but no link because I certainly don't want to advertise them in any way but these porn sites are seriously affecting the forum.. The new member count has decreased and day by day I'm getting complaints from members being concerned about forcibly being redirected to these porn sites.

Please don't think I posted the name out of fun! Forumotions advertisers are seeking keywords on the forum and using them to redirect our members - this is NOT fun at all!

Do you SLGray suggest I say nothing?

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Pro Admin Re: Mobile access redirecting.... Again!

Post by Jophy on April 6th 2013, 8:28 am

Hi cookiemonster395, SLGray just did that to keep unwanted links from being posted on the forum, you can PM me the links that troubles your members and I'll gladly forward it to The Godfather, I'll update him with your problem too, thank you for understanding Smile

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Pro Admin Re: Mobile access redirecting.... Again!

Post by SLGray on April 6th 2013, 11:45 am

Sorry, cookiemonster395: I was just following the rules about questionable sites. Even if you posted just the name, other members can Google that name to get the link. Like Jophy said, it is better to send this type of information by private message to a staff member.


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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 6th 2013, 1:19 pm

I appreciate the apology SLGrey.

I'm sure you can both understand the frustration I'm going through in having to deal with members complaints about this. Especially when they have children themselves who could also possibly view this content unintentionally.

I do fully understand though you not wanting such content posted anywhere on the forum. I feel the same about our forum but unfortunately due to the forced redirections I'm having to deal with this now on a daily basis.

I've PMd you Jophy.


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Pro Admin Re: Mobile access redirecting.... Again!

Post by Jophy on April 6th 2013, 2:27 pm

I have forwarded the details to TGF, though I don't know why it's taking time, let's wait until Monday. Smile Sorry for the delay.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 7th 2013, 12:38 pm

I'm happy to wait till Monday Jophy but I do hope then that this is priority.

This really has to stop now. As you can see from my PM the problem is worsening and from a member this morning I'm told that access from her mobile device is now impossible due to constantly being redirected to the porn sites.


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Pro Admin Re: Mobile access redirecting.... Again!

Post by SLGray on April 7th 2013, 7:58 pm

I googled the name that you posted that I removed and noticed that there were others complaining about this. So it is not just on Forumotion forums. Most I saw was about apps people downloaded.


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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 7th 2013, 9:09 pm

I just googled to see what came up on the 'one' porn site of the many we are being redirected to and only one search was found on a forum who had a problem with being redirected after downloading an app from playstore.

I very, very much doubt any connection. I'd already asked the First Ladies who complained about being redirected if they had recently installed anything as this would be your first course of action to narrow down the cause - their answer was no.

The other thing SLG is that I have had to PM multiple porn sites other than the single one you deleted to Jophy for attention from the Admin.

The one you deleted is not the only redirection. Members are being redirected to multiple sites making access to 'just our forum' almost impossible.

If the problem were as you suggested on the part of the user then the problem would not just be limited to the use of our forum. It would affect their entire Internet experience as it has done for the user you found in your search. Or searches if you found more than I and this is not the case at all. The redirections are limited to their access to our forum only.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by Jophy on April 8th 2013, 8:09 am

Moved to 'Need a Technician' forum.

I will forward the link you sent to me. Smile

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 10th 2013, 1:02 pm

Thank you Jophy. Have you had any response yet from TGF?

I'm still receiving complaints from members who are very disturbed by the redirections.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by Jophy on April 10th 2013, 2:08 pm

TGF has not been responding to our reports Sad Also to inform that Leeloo left Forumotion Sad

There's nothing we can do but to wait for him, we're really sorry for this Sad We hope that we get some news from him.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 10th 2013, 2:13 pm

I'm very sorry to read of Leeloos departure. She was a great asset to the forum and will be very much missed.

This is the third time our forum has been bombarded by advertisers redirecting our members. Twice Leeloo has been kind enough to resolve the forum for us. This is the first time porn has been involved though and I'm sure you can appreciate the urgency required to get this resolved ASAP so I do hope the TGF will respond soon.

Thank you again Jophy for keeping me updated and for your swift response.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by Jophy on April 10th 2013, 2:19 pm

Yes, I understand we're really sorry for the delay Sad I talked to Sanket about this lately, he has been trying to contact TGF for support and requests being sent for technical assistance such as this issue, we'll keep you updated.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by Jophy on April 12th 2013, 9:43 am

Hi.

TGF updated me with my report concerning this:

@The Godfather wrote:ok, i forwarded this problem to our ads manager. for the moment, we don't have any idea about what's hapenning... :/ "

I will keep you updated with TGF.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 14th 2013, 2:38 pm

Thank you for the update Jophy. Hopefully now its in the hands if the powers that be it won't be long now until you have a resolve.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 17th 2013, 5:28 pm

Hey Jophy.

Do you have updates as to whether TGF has located the source yet?

I'm still receiving complaints from members, so hoping some progress may have been made?

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Pro Admin Re: Mobile access redirecting.... Again!

Post by Jophy on April 17th 2013, 5:53 pm

No news from him yet :/ I will bump my report to him concerning this.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on April 18th 2013, 12:51 pm

Many thanks Jophy. The problem still very much continues. Will PM another redirection now.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by Niko on May 27th 2013, 6:10 pm

Hello,

I have the same problem, and even other members have it.. Here you are another screenshot:


Best regards,
Niko

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Pro Admin Re: Mobile access redirecting.... Again!

Post by JimmyShawn on July 16th 2013, 4:27 am

I've never had any issues with the weblink, but I don't use the cellular edition often, so i could be losing something. Do you know if you have any ad.fly hyperlinks on your discussion forums.


br {mso-data-placement:same-cell;}[b style="font-size:13px;font-family:arial,sans,sans-serif;font-weight:bold;color:#000000;text-align:left;"][b style="font-size:13px;font-family:arial,sans,sans-serif;font-weight:bold;color:#000000;text-align:left;"][url=Link Removed]small business marketing[/url][/b][/b]

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Pro Admin Re: Mobile access redirecting.... Again!

Post by cookiemonster395 on August 5th 2013, 12:13 am

Our members are STILL having to endure being redirected to porn sites. I will again PM the link of the redirection to you Jophy.

Obviously since my reporting this issue nothing at all has been resolved and although I'm saddened to see that other forums are also being targeted by these forceful redirections I'm also hoping they give strength to actually getting something done about it.

Its not nice for anyone to have to be seeing such things forcibly and I trust the godfather will now take the matter in hand.

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Pro Admin Re: Mobile access redirecting.... Again!

Post by RadioHead on August 5th 2013, 4:47 pm

Hi Cookie,

This mightn't be an issue FM can directly deal with, the adds are supplied by a 3rd party, so although it's on FM's platform, they have to report it to the supplier who will have to do the hard yards to fix the problem, working with FM to fix it.

Plus there are a tonne of bugs that our 4 developers have to fix, some bugs have to wait up to 1 year to be amended, or even have a temporary amendment put in place.
Please be patient Smile

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