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Forum Rejecting Valid Email

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In progress Forum Rejecting Valid Email

Post by psyckosama on April 12th 2013, 7:17 pm

My forum is rejecting the email domain @prismnet.com as being an invalid password. I know its valid because I've sent mail too and received mail from this address.

This is a bit bothersome as my forum is a fan-forum for an RPG and that's the address of the game developer. I've tried changing it in the admin panel and it still rejects it.

Please fix this ASAP.

http://cavemaster.forumotion.com


Last edited by psyckosama on April 13th 2013, 11:06 am; edited 2 times in total

psyckosama
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http://giantstompyrobots.forumotion.com/

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In progress Re: Forum Rejecting Valid Email

Post by Jophy on April 12th 2013, 7:26 pm

Hello,

Are you pertaining to this issue?:
http://help.forumotion.com/t106305-registration-email-error-sorry-but-this-e-mail-address-is-invalid

Or you can't log in to your account?

Jophy
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In progress Re: Forum Rejecting Valid Email

Post by psyckosama on April 12th 2013, 7:31 pm


Ah. Yes. That's exactly the issue. I mistakenly said password instead of email address. What I get for posting while simultaneously trying to troubleshoot myself.

psyckosama
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In progress Re: Forum Rejecting Valid Email

Post by Jophy on April 14th 2013, 10:17 am

Alright we'll update you on that thread. Wink

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