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Lost Pass Email Attached Please Help!

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Solved Lost Pass Email Attached Please Help!

Post by marvin89 on April 25th 2013, 3:20 pm

PLEASE HELP! New Email LOCKED Me Out!

Post by marvin89 Today at 8:16 am
.



I started a Forum last Nov. and have been locked out of it since!

I was able to aquire a temporary pass code however was never able to use it.

Please read the following emails:

From: Home to the MSN Refugees - Home 2 <board@forumotion.com>
To: Admin <Details Removed>
Sent: Wednesday, November 28, 2012 10:34 AM
Subject: New password activation

Hello Admin

You are receiving this e-mail because you have (or someone pretending to be you has) requested a new password to be sent for your account on Home to the MSN Refugees - Home 2. If you did not request this e-mail then please ignore it, if you keep receiving it please contact the board administrator.

To use the new password, you need to activate it. To do this, click the link provided below.

http://notsomsn4.forumotion.com/profile.forum?mode=reactivate&u=1&ak=c38f9c

If successful you will be able to login using the following password:

Password: Details Removed

Of course, you can change this password yourself via the profile page. If you have any difficulties, please contact the board administrator.
(end)

In which I have tried to do on several attempts including the latest,

<Details Removed>
To: Home to the MSN Refugees - Home 2 <Details Removed>
Sent: Wednesday, April 24, 2013 9:34 AM
Subject: Re: New password activation


Hi, I have written several times as to my forum and unable to log in.

This email was sent to me sometime back. Since this arrived I have had a computer crash and got a new computer along with a new email address. This is my new email address you are receiving.

Please advise as to resetting my new email for this forum along with a new pass.

Thank you
(end)

And I also tried to contact the following and got this reply which instructs,

Hello,

You have reached the administrative address for the phpBB Project, the organization behind the popular free and open source bulletin board system, phpBB®.

While we oversee the development and support of the phpBB® software, our organization does not provide web hosting services to the public. All phpBB® boards, apart from those owned and operated by us on the *.phpbb.com domain, are deployed on third-party machines using the publicly available phpBB® packages.


We are completely unable to offer any assistance with the operation of external phpBB® forums or assist with contacting third party hosting companies, as they are entirely outside of out control. Hosts do not provide us with contact information, so we have no means of forwarding your request to the appropriate party.

Thank you,

phpBB Operations
operations@phpbb.com


My new Forum is not so new as I started it last Nov. and have not had access since!

Can we update the date started as well after I revamp the opener?

marvin89
Forumember

Posts : 104
Reputation : 1
Language : english

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Solved Re: Lost Pass Email Attached Please Help!

Post by Jophy on April 25th 2013, 3:23 pm

Hello,

Please read this:
http://help.forumotion.com/t93821-lost-founder-s-password

Smile

Please be reminded not to post your e-mail on public as it may get stolen. Thanks Smile

Jophy
ForumGuru

Male Posts : 17924
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Solved Re: Lost Pass Email Attached Please Help!

Post by marvin89 on April 25th 2013, 4:46 pm

Jophy, wrote sanket but see your name was there also. How long will it take to get this cleared up?

Thank you.

marvin89
Forumember

Posts : 104
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Language : english

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Solved Re: Lost Pass Email Attached Please Help!

Post by Sir Chivas™ on April 25th 2013, 4:52 pm

24-48 hours or so. Maybe less, just be patient. Very Happy



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



Sir Chivas™
Support Moderator
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Solved Re: Lost Pass Email Attached Please Help!

Post by marvin89 on April 25th 2013, 5:13 pm

Sir Chivas,thank you for your reply.

marvin89
Forumember

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Language : english

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Solved Re: Lost Pass Email Attached Please Help!

Post by Jophy on April 26th 2013, 4:57 am

Ok let us know if you still have questions or if your problem is solved Smile

Jophy
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Solved Re: Lost Pass Email Attached Please Help!

Post by Jophy on April 28th 2013, 1:47 pm

Hello,

You can let us know if your problem/issue is solved by editing your topic using the edit button and by clicking the solved icon then send. Wink

Thank you Smile

For lost founder password, please read this:
http://help.forumotion.com/t93821-lost-founder-s-password

Since this was handled on PM, I will lock and move this now.

Jophy
ForumGuru

Male Posts : 17924
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