cant post as guest on my site all of a sudden

hi,

i think somebody's hacked my site, cant post as guest on my site pls check my site...hena.forumotion.com
thank you in advance. also i want to know how to change my forum name.


regards,
hena

If your forum hacked by someone, read this first

If you want to change your forum name. Try this
Admin > General > Forum > Configuration > and change it there..

or you want to change your forum adress
Admin > General > Forum > Forum adress > and change it there

hi tommycoo,

thanks for your reply but, there is one very twisted and malicious person who has access to my admin password through vicious means.....how can i protect my forums.

regards,

hena

Here is try this here

Hello,

If you believe your forum has been hacked, you can try restoring it using our utilities located here: https://www.forumotion.com/en/utils/

You will need to use the founding email and password to log in.

tommycoo and base manager thank you both....thats a relief knowing no one can attack my forums...i've also read the utilities article for now i am fine...i can post as guest. thank you once again.
i am not able to login as admin i tried the new and old password it is not letting me can you pls help. hena.forumotion.com

kind regards,
hena

You're welcome.

As for your password, you can request a new one by reading this topic: https://help.forumotion.com/t93821-lost-founder-s-password

After you've done that, please send one message to one of the staff members listed.

hello base manager,

i've done that my dear tried twice with reset password button ..its does not work pls help. thank you.

yours kindly,
hena

You need to send a private message to one of the staff members listed in the topic with the information. The reset password button is not meant to be used in this case.

hello base manager,

thank you for your help but, kirk cannot find my primary email i dont know what to do now....

if the email is not showing in your record as the primary then whats the solution to this problem...kirk is saying he cant find my primary email in the records .....how do we resolve this issue. pls help ..i dont know who is the most senior admin here to speak to about this problem.
i will appreciate your help.


yours truly,
hena

Give me a list of creation emails via PM, i can confirm which one it is.