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Moderators cannot see topics/images

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Solved Moderators cannot see topics/images

Post by believeinwinx on April 26th 2013, 11:10 am

hey there

okay so to cut to the chase
we just hired a few new moderators and they seem not to be able to see links and images in the staff board.....

how come?
what do i need to do in the adminpanel to fix this?
(they got access, they are in the moderator usergroup and rank.... so really no idea whats missing here)

i've got no clue myself

thank you !

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Solved Re: Moderators cannot see topics/images

Post by Jophy on April 26th 2013, 11:32 am

Hello,

Do you mean the index/forum images or links and images on posts? Did you try this yourself with a test account being a moderator on your forum? Kindly please explain more of the problem.

Please be clear with your questions or problems. Screenshots, links and new codes you installed, will help solve your issue quickly.

Thanks Smile

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Solved Re: Moderators cannot see topics/images

Post by believeinwinx on April 26th 2013, 12:33 pm

oh im sorry
haha

well its like, they can get in the staff board but in this topic (in the staff board)
i posted links to other topics (from the staff board) and those links are covered by the text ''Only mods are allowed to see this link''

which is strange because THEY ARE moderators

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Solved Re: Moderators cannot see topics/images

Post by Sanket on April 26th 2013, 12:47 pm

General>Categories and Forums
Click on that forum name
Permissions tab
View links in the messages: Members
Save.
See if that works.

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Solved Re: Moderators cannot see topics/images

Post by believeinwinx on April 26th 2013, 6:52 pm

@Sanket wrote:General>Categories and Forums
Click on that forum name
Permissions tab
View links in the messages: Members
Save.
See if that works.
''See links in the messages '''
already had moderator as its option
so its not that either

i dont know if this has anything to do with it
but the owner of the forum, had made hidden personal usergroups for the other moderators.... and those other moderators seem not to have this problem
strange? i never knew why the owner made this personal hidden usergroups
''a usergroup , hidden, for each and every moderator''

believeinwinx
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Solved Re: Moderators cannot see topics/images

Post by Sanket on April 26th 2013, 7:26 pm

Are the groups having moderator access for atleast one forum?
Users & groups>Group administration
Click on a group name
Permissions tab.
Check is moderator.

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Solved Re: Moderators cannot see topics/images

Post by believeinwinx on April 27th 2013, 12:45 am

@Sanket wrote:Are the groups having moderator access for atleast one forum?
.
okay i think that solved it

2 of them werent assigned yet to a board to be mod
and now they are and things seem fine now

thank you!

believeinwinx
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Solved Re: Moderators cannot see topics/images

Post by Sir Chivas™ on April 27th 2013, 1:08 am

@believeinwinx wrote:
@Sanket wrote:Are the groups having moderator access for atleast one forum?
.
okay i think that solved it

2 of them werent assigned yet to a board to be mod
and now they are and things seem fine now

thank you!

I will take this as solved. If it isn't please make sure to PM me and I'll be more glad to open the thread up for you. Very Happy
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