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Icons problem.

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In progress Icons problem.

Post by christien on April 27th 2013, 12:56 pm

Ik have a problem with my forum.
This morning the logo on my forum disappeared and I put it back but an hour later it disappeared again. All the forum icons are also gone.
I put everthing back, in the way it's supposed to be but now the icons are not changing when I have read a post. Everting is correctly uploaded but it is just not working.
Can somebody help me?

I've got two forums, both of them have this problem.

http://seeyoufriends.forumotion.net/

http://fotoforumdigitaal.actieforum.com/

christien
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http://seeyoufriends.forumotion.net/

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In progress Re: Icons problem.

Post by Sanket on April 27th 2013, 1:26 pm


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In progress Re: Icons problem.

Post by christien on April 27th 2013, 1:50 pm

It's not working and all the members have the same problem as I have. The icons are not changing when I have read the post.
I've tried to clear the browser and forumcookies. When I synchronized my forum I see this bug


christien
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http://seeyoufriends.forumotion.net/

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In progress Re: Icons problem.

Post by Sanket on April 27th 2013, 1:52 pm

Post a screenshot of the problem?

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In progress Re: Icons problem.

Post by christien on April 27th 2013, 2:09 pm



This icon means that there is a new post but I have already seen this post for several times.
The icons are not changing back to normal icons like they should.
This seems to be for al the members.

We only see the icon for new post

christien
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http://seeyoufriends.forumotion.net/

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In progress Re: Icons problem.

Post by Sanket on April 27th 2013, 2:13 pm

Display>Pics management
Advanced mode
Icons for topics
Are the image URL's added?

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In progress Re: Icons problem.

Post by christien on April 27th 2013, 2:28 pm

I uploaded the icons by serving.com as normal

christien
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In progress Re: Icons problem.

Post by Sanket on April 27th 2013, 2:31 pm

Icons for topics tab.

You posted a screenshot of inside the forum, where it displays the topics.

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In progress Re: Icons problem.

Post by christien on April 27th 2013, 2:35 pm

Sorry do you mean this?


christien
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In progress Re: Icons problem.

Post by Sanket on April 27th 2013, 2:39 pm

Did you log out & then logged in after 3 hours?

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In progress Re: Icons problem.

Post by christien on April 27th 2013, 2:46 pm

why?

I'm almost 24/7 online. I've logged out and logged in again but it remained the same. This is the same for all of my members.
Yesterday everything was nornal and I have nothing changed.

christien
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In progress Re: Icons problem.

Post by Sanket on April 27th 2013, 2:50 pm

Try clearing your cache.

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In progress Re: Icons problem.

Post by christien on April 27th 2013, 2:55 pm

I have done that twice and also forumcookies but it is not working

only pm's are working fine, the icons does change there

christien
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In progress Re: Icons problem.

Post by christien on April 27th 2013, 5:54 pm

suddenly it seems to be oke now :wouhou:

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In progress Re: Icons problem.

Post by SLGray on April 27th 2013, 7:18 pm

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Icons problem.

Post by GreenTitanLP on April 28th 2013, 3:24 pm

I've had the same issue, try it again, take 3 hour nap. Come back. Issue solved.

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In progress Re: Icons problem.

Post by Algona on April 28th 2013, 6:52 pm

I have a problem too
I put new icons for topics 4 years ago, worked ok, but from time to time the icons are not changing when users have read a post. 2 Sad days ago they all gone and now they are refreshing really slow, not showing there are new posts at all.

Algona
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In progress Re: Icons problem.

Post by Sanket on April 28th 2013, 7:13 pm

@Algona wrote:I have a problem too
I put new icons for topics 4 years ago, worked ok, but from time to time the icons are not changing when users have read a post. 2 Sad days ago they all gone and now they are refreshing really slow, not showing there are new posts at all.
Can you explain exactly what is happening?

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In progress Re: Icons problem.

Post by Algona on April 29th 2013, 9:51 am

They seem to be "back" now.
The problem with changing the colours for new posts seem to be still active . I have blue icon for "no new messages" and orange icon for "new messages". It is very often when someone wrote new message, the forum index didn't show "orange" icon for new topic all stays "blue" like there is no new message.
Clearing the cookies and resyhronize the forum did not change it. It is not every time, that's why it is so hard to explain

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In progress Re: Icons problem.

Post by Jophy on April 29th 2013, 10:21 am

Hello,

That might be a temporary bug, in fact it also happens on my side here on the support forum, try using other browsers. Wink

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In progress Re: Icons problem.

Post by christien on April 29th 2013, 10:47 am

The problem about the icons is solved but now some members can not use the smilies? Shocked

christien
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In progress Re: Icons problem.

Post by Jophy on April 29th 2013, 10:53 am

Hello,

Can you explain more? By that do you mean the smilie image are broken? or not displaying properly on the posts? Or they can't click it when replying?

Thanks.

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In progress Re: Icons problem.

Post by christien on April 29th 2013, 12:56 pm

Thank you for quick replaying
By some members the smilie images are not displaying properly on posts.

christien
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In progress Re: Icons problem.

Post by Jophy on April 30th 2013, 6:11 am

That might be a browser problem, clearing cache would fix it:
http://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

Or try other browsers. Wink

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