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First Post Disappearing

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In progress First Post Disappearing

Post by mc~ on May 18th 2013, 5:23 pm

Lately the first post in some of the threads in my forum is disappearing, dunno why. Tried searching for them but they are no where to be found. Me or my staff didn't do anything to these threads so we don't know why the first posts are disappearing. I'm wondering what could be causing this?

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In progress Re: First Post Disappearing

Post by Ultron's Vision on May 18th 2013, 5:26 pm

Is the problem only appearing on page 2 or higher of your topics or generally posts?

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In progress Re: First Post Disappearing

Post by mc~ on May 22nd 2013, 6:46 am

No, it's happening on the first page, the first post of the thread.

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In progress Re: First Post Disappearing

Post by Jophy on May 22nd 2013, 7:00 am

Hello,

Try resynchronizing your forum first:
http://help.forumotion.com/t50777-resynchronizing-your-forum

Also, please provide us a link to your forum and show us a screenshot of the problem, thanks.

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In progress Re: First Post Disappearing

Post by The Godfather on May 24th 2013, 4:58 pm

@mc~ wrote:Lately the first post in some of the threads in my forum is disappearing, dunno why. Tried searching for them but they are no where to be found. Me or my staff didn't do anything to these threads so we don't know why the first posts are disappearing. I'm wondering what could be causing this?

this loss is due to a technical problem dating back to early March. therefore it was necessary to make a backup to recover the disappeared posts. Currently, the problem no longer exists.
However, if you do not backed up you forum, it is normal that you did not recovered the messages Wink

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