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My members can't register with their mobile phones

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My members can't register with their mobile phones

Post by lheyhe on May 20th 2013, 6:01 pm

Please Admin I need your help on this, there are some people that heard about my forum site and are trying to register using their mobile phones, but all they get while trying to fill the fields and trying to save is that the site will return them back to their previous page and asked them to Fill the required fields in* which they have done but it will still be bringing the same page out. Please I need your help urgently because I don't know what next to do. This is the address to my forum site www.naija.1talk.net

lheyhe
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Re: My members can't register with their mobile phones

Post by kirk on May 20th 2013, 6:23 pm

Lethe wrote:Please Admin I need your help on this, there are some people that heard about my forum site and are trying to register using their mobile phones, but all they get while trying to fill the fields and trying to save is that the site will return them back to their previous page and asked them to Fill the required fields in* which they have done but it will still be bringing the same page out. Please I need your help urgently because I don't know what next to do. This is the address to my forum site www.naija.1talk.net

Be sure they are in classic mode, other then that i will have to check with my ipod, and you can also suggest anyone to register on a real computer if the mobile they have is not working.
I will reply back here or edit my post when i try it with my ipod and let you know how i make out. Oh be sure they are allowing cookies as well, and see if you can find out what they are using.
Please be sure to read all forum rules on posting topics and also placing them in the correct section. I had to lock two other post of yours pertaining to the same question. We do not allow multi posting with the same topic or the same topic to be posted in other sections. Thank you.

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Re: My members can't register with their mobile phones

Post by lheyhe on May 20th 2013, 6:35 pm

@kirk wrote:
@Lheyhe wrote:Please Admin I need your help on this, there are some people that heard about my forum site and are trying to register using their mobile phones, but all they get while trying to fill the fields and trying to save is that the site will return them back to their previous page and asked them to Fill the required fields in* which they have done but it will still be bringing the same page out. Please I need your help urgently because I don't know what next to do. This is the address to my forum site www.naija.1talk.net

Be sure they are in classic mode, other then that i will have to check with my ipod, and you can also suggest anyone to register on a real computer if the mobile they have is not working.
I will reply back here or edit my post when i try it with my ipod and let you know how i make out. Oh be sure they are allowing cookies as well, and see if you can find out what they are using.
Please be sure to read all forum rules on posting topics and also placing them in the correct section. I had to lock two other post of yours pertaining to the same question. We do not allow multi posting with the same topic or the same topic to be posted in other sections. Thank you.

I really appreciate your quick response, but I still don't understand what you mean I hope if I change my theme from phpbb3 theme to others it will work on mobile phone on Opera mini to be precise.
Thanks in anticipation.

lheyhe
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Re: My members can't register with their mobile phones

Post by kirk on May 20th 2013, 6:59 pm

It worked fine for me on my ipod, ipod uses safari, so not sure about any other browser as far as Mobile devices but the ipod worked fine.

All it was is, place user name, email and password, then click save. then it comes up to confirm the pass along with a small captcha, and went right through.

Like i said be sure they are allowing cookies and that hey have it set to classic mode for appearance.

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Re: My members can't register with their mobile phones

Post by SLGray on May 20th 2013, 9:44 pm

When you go to your forum with a mobile device, are you changing to the classic mode?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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