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Chat box

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Chat box

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Total Votes : 5

Chat box

Post by luiz187 on June 4th 2013, 7:28 am

Hey why couldn't we have a chat box where we could talk about our forums and get ideas and see others forums. It would be cool! Smile

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Re: Chat box

Post by Base on June 4th 2013, 1:49 pm

Has been suggested multiple times and refused each time.

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Re: Chat box

Post by RobboUK on June 5th 2013, 12:57 am

This forum used to have a chat box on here but they disabled it after a few weeks. No idea why.

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Re: Chat box

Post by Derri on June 5th 2013, 12:18 pm

I feel a chatbox would be a saviour and a nightmare, more so a nightmare than a saviour.

A few pros:

  • It would provide real time help to very complex solutions.

  • It would allow the forumotion users to converse with each other more easily.


Cons:

  • It would need to be moderated almost 24/7 since the support forum is active at all times through the night and day and staff couldn't be able to do this alone.

  • Too many people would come and ask for support within the chatbox and it wouldn't be helpful as if it was in a thread. e.g. if something is in a thread then it is recorded for others to use. Its also easier to give coding in a thread.

  • Nobody would even attempt to use the search function for minor problems/common problems because they'd just ask in the chat.

    Overall a chatbox here isn't helpful and would require a lot of moderation. I think the cons simply outweigh the pros.


Plus if people want to converse then they can use a forum or via PM.

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Re: Chat box

Post by RobboUK on June 5th 2013, 3:30 pm

@Derri wrote:I feel a chatbox would be a saviour and a nightmare, more so a nightmare than a saviour.

A few pros:

  • It would provide real time help to very complex solutions.

  • It would allow the forumotion users to converse with each other more easily.


Cons:

  • It would need to be moderated almost 24/7 since the support forum is active at all times through the night and day and staff couldn't be able to do this alone.

  • Too many people would come and ask for support within the chatbox and it wouldn't be helpful as if it was in a thread. e.g. if something is in a thread then it is recorded for others to use. Its also easier to give coding in a thread.

  • Nobody would even attempt to use the search function for minor problems/common problems because they'd just ask in the chat.

    Overall a chatbox here isn't helpful and would require a lot of moderation. I think the cons simply outweigh the pros.


Plus if people want to converse then they can use a forum or via PM.

Good valid points. It would indeed be a lot easier if the chat box stayed disabled. Anyway, if people wanted to speak, that is what private messaging is for.

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Re: Chat box

Post by Sir Chivas™ on June 5th 2013, 3:40 pm

I would have to refuse since we do not have members that are active twenty-four hours everyday in order to moderate, however, we can set up some sort of keyword that can activate any sort of advertisement, which will kick or ban the member off the chatbox. Although, this suggestion will be refused as Base has said above.



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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Re: Chat box

Post by Jophy on November 8th 2013, 8:08 am

Sorry, we already decided about this matter a long time ago, the reasons were already stated on a lot of suggestions that was created(for the chatbox), you can search on the archives if you wish to know more about the reasons.

Suggestion Refused

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