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How to Moderate User

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Solved How to Moderate User

Post by Ariana Grande on June 7th 2013, 8:49 pm

Hi, I have tried to moderate a user by putting them in the moderator group. Yet they still don't have moderation powers, claiming that they can't see the moderation tools at the bottom of a post, help?


Last edited by Ariana Grande on June 9th 2013, 7:02 am; edited 1 time in total
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Solved Re: How to Moderate User

Post by SLGray on June 7th 2013, 8:54 pm

Did you add the member to the group in the administration panel?


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Solved Re: How to Moderate User

Post by Ariana Grande on June 7th 2013, 8:59 pm

Yes, I have. Everyone else in that group has powers, including me. But she claims that she doesn't.
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Solved Re: How to Moderate User

Post by SLGray on June 7th 2013, 9:02 pm

Ask the member to take a screenshot of the area where the moderation tools should be.

Also you could ask if you can log in with the member's account to check.


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Solved Re: How to Moderate User

Post by Ariana Grande on June 7th 2013, 9:33 pm

Here: http://prntscr.com/18rj2q

She messaged me the screenshots. I am Faith. She is Lucky.
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Solved Re: How to Moderate User

Post by SLGray on June 8th 2013, 2:00 am

Have you tried using her account?


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Solved Re: How to Moderate User

Post by Ariana Grande on June 8th 2013, 6:27 am

Yes, I have. She didn't have the moderation tools - it was just as she'd said.
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Solved Re: How to Moderate User

Post by Stubbornoid on June 8th 2013, 6:32 am

View the User profile -> Administrate User profile -> Permission Tab , then set the permission you want to moderate by him/her.

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Solved Re: How to Moderate User

Post by Sanket on June 8th 2013, 6:47 am

@Stubbornoid wrote:View the User profile -> Administrate User profile -> Permission Tab , then set the permission you want to moderate by him/her.
That will help for sure.
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Solved Re: How to Moderate User

Post by Ariana Grande on June 9th 2013, 7:00 am

Thank you so much. This helped a bunch, I've learned some things along the way too!

Topic Solved; Request to be Locked.
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Solved Re: How to Moderate User

Post by Sanket on June 9th 2013, 11:55 am

Topic Solved & Locked
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