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Ranks

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Ranks

Post by Theforumcat on June 13th 2013, 12:53 am

Yeah Hi there again! Uhm I went onto one of my forums and a new member had joined. I clicked on their name and there rank said Moderator. They weren't in the moderator group. So I went to the admin panel and to ranks. the Moderator rank wasn't even a rank yet. Then I checked their profile through the admin panel, scrolled all the way down to the special rank. It said "No special rank assigned."

Why is this happening?

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Re: Ranks

Post by Spyro Dragon™ on June 13th 2013, 12:55 am

This might be a cause of rank deletion, this happend to me, can you provide your website and a screenshot to make sure i know whats going on? in ur case probably 2-3 screenshots

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Re: Ranks

Post by Theforumcat on June 13th 2013, 12:56 am

uhm, okay....

its warriorscatsplay.forumotion.com

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Re: Ranks

Post by Spyro Dragon™ on June 13th 2013, 1:00 am

If the rank name was " IceDragon " and the group name was " iceDragons" and you put a member in it, and you delete the group.. and the member is still an " icedragon " recreate the group , then put the member back in it...then kick him out again, then delete teh group again.

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Re: Ranks

Post by Theforumcat on June 13th 2013, 1:01 am

No it is "Moderator." I still have that group. I never deleted that rank. This member joined two days ago.

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Re: Ranks

Post by Spyro Dragon™ on June 13th 2013, 1:02 am

Okay set him as " moderator." then kick him out, tell me what happens

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Re: Ranks

Post by Theforumcat on June 13th 2013, 1:04 am

It still says moderator

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Re: Ranks

Post by Spyro Dragon™ on June 13th 2013, 1:05 am

Can you send me the link, the one you provided was invalid :S
So i can understand the situation better.

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Re: Ranks

Post by Theforumcat on June 13th 2013, 1:06 am

http://warriorcatsplay.forumotion.com/forum

I will tell you what happened there

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Re: Ranks

Post by Derri on June 13th 2013, 1:14 am

Is it possible that the rank has been modified under the rank administration tab to a post count number rather than a special rank?


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Re: Ranks

Post by Theforumcat on June 13th 2013, 1:15 am

hmm maybe

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Re: Ranks

Post by Spyro Dragon™ on June 13th 2013, 1:38 am

What i saw, is that his groups permissions were not allowing them to see or do anything, so i would recommend is delete all teh groups and create them again and carefully read the permissions and check the right boxes.

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Re: Ranks

Post by Derri on June 13th 2013, 1:40 am

@Theforumcat wrote:hmm maybe

You can check via ACP --> Users and Groups -->Rank Administration

Check to see if your moderator rank is a special rank and not a post count rank.

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Re: Ranks

Post by collinsexton on June 13th 2013, 3:06 am

Hello,

Go to Admin Panel=>Users and Groups=>Group Administration. Click thenext to moderator. Set group auto-subscribe to "No"

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Re: Ranks

Post by jacktimo on June 27th 2013, 10:03 am

This might be a cause of rank deletion, this happend to me

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Re: Ranks

Post by APE on June 27th 2013, 10:48 am

@Derri wrote:Is it possible that the rank has been modified under the rank administration tab to a post count number rather than a special rank?

@Derri wrote:
@Theforumcat wrote:hmm maybe

You can check via ACP --> Users and Groups -->Rank Administration

Check to see if your moderator rank is a special rank and not a post count rank.
Derri is probably right here I have seen this happen so meany times and the only fix to this is to see what group is set to auto or the ranks Best thing to do is go thought all your ranks and see what is the one there set in.

Don't worry this member should not have modding tools just the rank Wink


Edit: If you like you can give me a test account with admin Account and i can go over this with you.
Note this must only be a test account that can be removed or the password changed when I'm done and this must only be sent By PM.
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